I am a Magento newbie trying to config an Abandon Cart email reminder. I am hug up on the query. I currently have:
Rule will work only if at least one condition is specified.
If ANY of these conditions are TRUE :
Shopping cart is not empty and abandoned for or greater than 1 days and ANY of these conditions match
-- Total shopping cart items quantity equals or greater than 1
The way I read that is:
The shopping cart has at least one product in it and has been abandoned for at least 1 day. But when I run the test, I get no results (and there are a few abandoned carts in the queue). What am I doing wrong? Are there any resources on how to correctly config the abandon cart reminders? Much thanks