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Setup Abandon Cart Reminder Email
 
tushin
Jr. Member
 
Total Posts:  1
Joined:  2010-10-13
 

I am a Magento newbie trying to config an Abandon Cart email reminder. I am hug up on the query. I currently have:
Rule will work only if at least one condition is specified.

If ANY of these conditions are TRUE :
Shopping cart is not empty and abandoned for or greater than 1 days and ANY of these conditions match
-- Total shopping cart items quantity equals or greater than 1

The way I read that is:
The shopping cart has at least one product in it and has been abandoned for at least 1 day. But when I run the test, I get no results (and there are a few abandoned carts in the queue). What am I doing wrong? Are there any resources on how to correctly config the abandon cart reminders? Much thanks

 
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gthrilla
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Total Posts:  2
Joined:  2010-10-12
 

Dude, Im having the same issue!

 
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AITOC
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Total Posts:  618
Joined:  2009-02-19
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Hi,

Take a look at Abandoned Carts Alerts Pro extesnion.

 
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shakimi
Jr. Member
 
Total Posts:  1
Joined:  2010-11-30
 

I’m having the same problem.  I do see a lot customers in the abandoned cart report. But when I click on ‘run now’, I get no emails and no results for matched customers.
The feature doesn’t seem to be working.

Did you have any luck getting this work?

 
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jsamonieli
Jr. Member
 
Total Posts:  1
Joined:  2012-04-23
 

I am afraid to click the \’run now\’ button because I don\’t want to send out hundreds of emails. I just want emails to be sent out to new potential customers who have items in there cart for longer then 1 day.

Dude, I feel your guys pain.

 
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shalomeich
Jr. Member
 
Total Posts:  2
Joined:  2012-06-11
 

Anyone get an answer to this problem yet? its a great feature but not if it cant work....

EE 1.11

 
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Extendware
Sr. Member
 
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Total Posts:  231
Joined:  2011-08-04
 

To automatically remarket to abandoned carts you should use the Abandoned cart reminder extension.

 
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samygj
Jr. Member
 
Total Posts:  1
Joined:  2011-05-30
 

I have the same issue, someone can help?

 
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Amasty
Mentor
 
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Total Posts:  3988
Joined:  2009-11-10
 

Hello, you can try the Abandoned Cart Email extension.

It not only allows you send reminder emails to all customers who have abandoned their carts, but to create very flexible rules to accurately target the emails. You can also easily check out if everything works correctly by using the test feature.

 
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JohnPerry
Jr. Member
 
Total Posts:  21
Joined:  2013-11-13
 

I Used this Follow Up magento extension for my stores and follow the abandon cart customers and work great. have a look may also help you .

 
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