Magento

I am a Magento newbie trying to config an Abandon Cart email reminder. I am hug up on the query. I currently have:
Rule will work only if at least one condition is specified.

If ANY of these conditions are TRUE :
Shopping cart is not empty and abandoned for or greater than 1 days and ANY of these conditions match
-- Total shopping cart items quantity equals or greater than 1

The way I read that is:
The shopping cart has at least one product in it and has been abandoned for at least 1 day. But when I run the test, I get no results (and there are a few abandoned carts in the queue). What am I doing wrong? Are there any resources on how to correctly config the abandon cart reminders? Much thanks

Dude, Im having the same issue!

Hi,

Take a look at Abandoned Carts Alerts Pro extesnion.

I’m having the same problem.  I do see a lot customers in the abandoned cart report. But when I click on ‘run now’, I get no emails and no results for matched customers.
The feature doesn’t seem to be working.

Did you have any luck getting this work?

I am afraid to click the \’run now\’ button because I don\’t want to send out hundreds of emails. I just want emails to be sent out to new potential customers who have items in there cart for longer then 1 day.

Dude, I feel your guys pain.

Anyone get an answer to this problem yet? its a great feature but not if it cant work....

EE 1.11

To automatically remarket to abandoned carts you should use the Abandoned cart reminder extension.

I have the same issue, someone can help?