Magento Forum

   
Payment Information “Continue” button does nothing when clicked, stops checkout process
 
ryanfred
Jr. Member
 
Total Posts:  3
Joined:  2009-12-30
 

For some reason, when I get to the Payment Information section on the Onepage checkout (the only payment option we’re using is Authorize.net), the “Continue” button does nothing when clicked. When false CC info is placed in the fields, it throws validation errors, but when the correct CC info is placed, nothing happens when the button is clicked.

Any ideas what’s causing this?? Any help is greatly appreciated…

Magento version 1.4.1.0
Authorize.net is the only payment option we’re using

----

Ryan Frederick
http://engagemg.com

 
Magento Community Magento Community
Magento Community
Magento Community
 
safrindoll
Jr. Member
 
Total Posts:  14
Joined:  2010-05-25
 

Bumping because we are having the exact same problem.  Absolutely nothing happens when you press Continue.

 
Magento Community Magento Community
Magento Community
Magento Community
 
safrindoll
Jr. Member
 
Total Posts:  14
Joined:  2010-05-25
 

ryanfred check this thread and see if it helps your problem:  http://www.magentocommerce.com/boards/viewthread/67087/P0/
Not sure if it works yet for me or not

 
Magento Community Magento Community
Magento Community
Magento Community
 
ryanfred
Jr. Member
 
Total Posts:  3
Joined:  2009-12-30
 

In my case it was a JavaScript issue -

 
Magento Community Magento Community
Magento Community
Magento Community
 
Nostalgiavideo
Jr. Member
 
Total Posts:  1
Joined:  2010-07-13
 

I have the same problem. What did you do to the javascript to fix this?

 
Magento Community Magento Community
Magento Community
Magento Community
 
boliviab
Member
 
Total Posts:  34
Joined:  2010-05-13
 

add

<action method="addJs"><script>lib/ccard.js</script></action>

into page.xml

 
Magento Community Magento Community
Magento Community
Magento Community
 
rfimarketing
Jr. Member
 
Total Posts:  5
Joined:  2009-09-28
 

I did ccard.js add to the page.xml file. It didn’t fix the issue. It seemed to create another issue with an error, which I then converted it back. Are there any other solutions you’ll have found?

 
Magento Community Magento Community
Magento Community
Magento Community
 
hm894
Jr. Member
 
Total Posts:  17
Joined:  2009-06-19
 

Same exact problem after upgrade to 1.4.0.1.  Anyone figure this out?  The fix posted on other threads doesn’t work for me and breaks the front end.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Nexus Rex
Sr. Member
 
Avatar
Total Posts:  139
Joined:  2008-07-10
Utah, USA
 
boliviab - 23 August 2010 07:07 AM

add

<action method="addJs"><script>lib/ccard.js</script></action>

into page.xml

This fixed my problem in a purchased theme.

 
Magento Community Magento Community
Magento Community
Magento Community
 
hm894
Jr. Member
 
Total Posts:  17
Joined:  2009-06-19
 

For anyone still struggling with this…

I tried adding the page.xml script and it did not work for me. 

How I got it to FINALLY work after days was to just upload my old validation.js page (/js/prototype/validation.js) and overwrite the newer one.  I have no clue how this worked but it did! 

I’ll attach the file I used so hopefully it will save someone else from pulling out their hair!

File Attachments
validation.js  (File Size: 33KB - Downloads: 613)
 
Magento Community Magento Community
Magento Community
Magento Community
 
zfast
Jr. Member
 
Avatar
Total Posts:  23
Joined:  2008-05-22
Buffalo New york
 

this issue is strange, I already have <action method="addJs"><script>lib/ccard.js</script></action> being loaded. it does appear to be a validation code problem
I will try ths js posted above. I will check a diff of the two files and see if I can see the change and if it will work. FINGERS CROSSED!

um. ooopse.. My page.xml file did NOT have the ccard.js lib. I added it. flushed the cash. reloaded and Viola’!!!! YAY!!!

 
Magento Community Magento Community
Magento Community
Magento Community
 
toutski
Jr. Member
 
Total Posts:  4
Joined:  2010-05-26
 
Nexus Rex - 22 September 2010 12:54 AM

boliviab - 23 August 2010 07:07 AM
add

<action method="addJs"><script>lib/ccard.js</script></action>

into page.xml

This fixed my problem in a purchased theme.

Same here with a purchased theme.
Many thanks.

 
Magento Community Magento Community
Magento Community
Magento Community
 
krlkv
Member
 
Total Posts:  42
Joined:  2008-11-09
 

Here is another post about the issue http://www.learnmagento.org/magento-bug-fixes/checkout-doesnt-work-on-magento-1-4-x/

Adding

<action method="addJs"><script>lib/ccard.js</script></action>

helped us.

 
Magento Community Magento Community
Magento Community
Magento Community
 
SkylerDesign
Jr. Member
 
Avatar
Total Posts:  8
Joined:  2009-02-26
 

This issue happened to me too.  I fixed it by adding :

<action method="addJs"><script>lib/ccard.js</script></action>

to BOTH page.xml (for the front-end processing) and main.xml (for processing orders through the admin).

 
Magento Community Magento Community
Magento Community
Magento Community
 
sterg17
Sr. Member
 
Total Posts:  94
Joined:  2009-11-06
 

Same - worked for me by editing the PAGE.XML file with the code above since I was using a purchased theme as well.

 
Magento Community Magento Community
Magento Community
Magento Community
 
nailgrl
Member
 
Total Posts:  35
Joined:  2010-01-26
 
leeburstroghm - 29 September 2010 01:14 PM

this issue is strange, I already have <action method="addJs"><script>lib/ccard.js</script></action> being loaded. it does appear to be a validation code problem
I will try ths js posted above. I will check a diff of the two files and see if I can see the change and if it will work. FINGERS CROSSED!

um. ooopse.. My page.xml file did NOT have the ccard.js lib. I added it. flushed the cash. reloaded and Viola’!!!! YAY!!!

Thank you this is what finally worked!!

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
    Back to top