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Your credit card was rejected: 4026 : 3D-Authentication failed
 
a1anm
Guru
 
Total Posts:  318
Joined:  2009-10-08
 

EDIT:  I JUST SPOKE TO SAGEPAY AND THIS IS BEING CAUSED BY AN ISSUE ON THEIR END.  I’VE BEEN INSTRUCTED TO LEAVE 3D SECURE OFF UNTIL THEY RECTIFY IT (THE ISSUE SEEMS TO BE SPECIFIC TO ME)

Yesterday my checkout was working fine but today whenever someone tries to checkout they get this message:

Your credit card was rejected: 4026 : 3D-Authentication failed. This vendor’s rules require a successful 3D-Authentication

This happens as soon as they hit the ‘place order’ button and before they even get redirected to the 3D secure page.  Here is the output from one of the failed transactions:

2010-07-27T18:56:05+00:00 ERR (3):
exception ‘Mage_Core_Exception’ with message ‘Your credit card was rejected: 4026 : 3D-Authentication failed. This vendor’s rules require a successful 3D-Authentication.’ in /var/www/vhosts/twistedtime.com/httpdocs/app/Mage.php:550
Stack trace:
#0 /var/www/vhosts/twistedtime.com/httpdocs/app/code/local/B4Before/ProtxDirect/Model/ProtxDirect.php(232): Mage::throwException(’Your credit car...’)
#1 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Sales/Model/Order/Payment.php(245): B4Before_ProtxDirect_Model_ProtxDirect->capture(Object(B4Before_Sales_Model_Order_Payment), ‘1.00’)
#2 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Sales/Model/Order/Invoice.php(242): Mage_Sales_Model_Order_Payment->capture(Object(Mage_Sales_Model_Order_Invoice))
#3 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Sales/Model/Order/Payment.php(378): Mage_Sales_Model_Order_Invoice->capture()
#4 /var/www/vhosts/twistedtime.com/httpdocs/app/code/local/B4Before/Sales/Model/Order/Payment.php(96): Mage_Sales_Model_Order_Payment->_invoice()
#5 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Sales/Model/Order.php(456): B4Before_Sales_Model_Order_Payment->place()
#6 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Sales/Model/Order.php(658): Mage_Sales_Model_Order->_placePayment()
#7 /var/www/vhosts/twistedtime.com/httpdocs/app/code/local/B4Before/Checkout/Model/Type/Onepage.php(134): Mage_Sales_Model_Order->place()
#8 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Checkout/controllers/OnepageController.php(450): B4Before_Checkout_Model_Type_Onepage->saveOrder()
#9 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Checkout_OnepageController->saveOrderAction()
#10 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch(’saveOrder’)
#11 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(177): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#12 /var/www/vhosts/twistedtime.com/httpdocs/app/code/core/Mage/Core/Model/App.php(304): Mage_Core_Controller_Varien_Front->dispatch()
#13 /var/www/vhosts/twistedtime.com/httpdocs/app/Mage.php(596): Mage_Core_Model_App->run(Array)
#14 /var/www/vhosts/twistedtime.com/httpdocs/index.php(78): Mage::run(’’, ‘store’)
#15 {main}

Any ideas what could be causing this?  If I turn 3d secure off it starts working again.

Thanks!

 
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ebizmarts
Mentor
 
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Total Posts:  2202
Joined:  2008-03-10
Montevideo, Uruguay
 

a1anm, thanks for the update.

 
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