i have this same issue every time as well, i have to click the link that says ‘forgot password’ then click on ‘back to login’ then i can login fine.. who knows why..
Unfortunatly tweekz, that method doesn’t work for me neither. I am trying to get rid of oscommerce and move over to magento, but this problem is standing in the way.
Can someone please help me out with this issue? It doesn’t make sense why I would be able to login with firefox, but not internet explorer which is what I primarily use.
I’m using the latest version of IE 7. I also upgraded to IE 8 beta and it was terrible so I returned back to IE 7. I’m using Windows vista 64-bit system. Brand new gateway I bought recently.
I’ve got the same problem. Cannot login with IE 6.0 and Chrome 0.3. Login works in Firefox 3.0.3. My Magento installation is 1.1.6. I suspect it is encoding problem on the text field as I am using Chinese windows. If the online store cannot support IE than it is useless. Please help.
I find out what happened. My server time is incorrect and actually behind the time of my client. The invalidates session cookie in IE and Chrome. For some reason Firefox allows this. As soon as I corrected the system time on my Apache server time it works.
I’m having the same issue on a new install of 1.1.7. Checked my server time and adjusted that, to no avail. Tried a different browser, FireFox & Safari, no avail. Switched to Windows Vista IE7, no avail.
Pretty tough to use software when you can’t even log in. The installation was a breeze but even if I add another user into the db it won’t work that way either.
i have given up on this issue. its been several weeks and magento has yet to solve this issue for me and obviously everyone else. magento is great but the lack of support does not compare to oscommerce community.
I don’t see how anyone could use Magento for an actual production site without signing up for their support. These forums are nice but you can’t base a business on support only through these forums. I understand Varien has a business model much like ink jet printer companies so I can’t really complain.