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1.4.0.1 Paypal Captured amount does not march grand total, and custom files in paypal is empty
 
brisk
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Total Posts:  22
Joined:  2009-05-02
 

I am having this issue after I installed 1.4.0.1.

1/3 of my orders have wrong amount paypal.  if no coupon applied, it always add  to the grand total.  I have also noticed that the custom filed passed to paypal is empty on these problematic payments.

I am attaching 3 screen shots, you can see what I am talking about.  So, is there a fix?

Image Attachments
gross-does-not-match-1.jpg
 
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brisk
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Total Posts:  22
Joined:  2009-05-02
 

and this is the paypal screen shot, you can see custom field with total something is missing:

Image Attachments
gross-does-not-match-paypal,jpg.jpg
 
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brisk
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Total Posts:  22
Joined:  2009-05-02
 

and this is what is should look like in paypal:  (the custom filed is correct)

 
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brisk
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Total Posts:  22
Joined:  2009-05-02
 

I also noticed for the problematic orders, invoices are not generated, I have to manually click invoice button to generate invoice.

 
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robbo23
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Total Posts:  81
Joined:  2008-10-20
 

@brisk was this a fresh install of 1.4.0.1 or an upgrade?

Did you use the new 1.4 Magento templates or templates from an earlier version of Magento?

We had similar issues. Not sure yet if they were related to the templates or not.

 
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Nautica
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Template has nothing to do with the grand total. Probably an extension that causes this and be sure that also Mage_Paypal is upgraded properly to 1.4.0.1. Do you have extensions installed that affect the totals?

 
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robbo23
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Total Posts:  81
Joined:  2008-10-20
 

We resolved the problems we were having with PayPal by applying this fix:

http://www.magentocommerce.com/boards/viewthread/180768/#t232693

 
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