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Missing Footer in some categories and also missing my products
 
Streetboarding-berlin
Jr. Member
 
Total Posts:  6
Joined:  2010-05-21
Berlin
 

Hello,

I trie to get started with magento, but I have some problems.

First the footer doesn’t appear on all pages and I have no clue why.

Another problem is, that the products don’t appear on all pages. It’s kind of the same like the footer problem. In some categories everything is fine in other not. Also if i include a new product only the headline appears but nothing else. I hope you guys understand my problems and have any solutions for this.

You can go to my Shop to see what I’m talking about

Axel

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ThemesMGNTO
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Total Posts:  39
Joined:  2009-05-13
Delaware, USA
 

Hello,

It looks like your problems are closely related to image rendering/caching. If Magento cannot access your product images and doesn\’t have a placeholder image to show instead - it will break the layout. Adding a placeholder image should fix that.

Please check if you have chmod 777 on /media/catalog/product/ and /media/catalog/product/cache/.

Follow these steps to add a placeholder image:
1. Log in to Magento Admin
2. Navigate to: System > Configuration > Catalog > Product Image Placeholders
3. Upload all 3 placeholder images (your logo on a white background or something like that) - this will be shown on all products where their image could not be rendered.
4. Click Save Config in the upper right

Check your product listing if it is rendered correctly.

All the best, happy sales!

 
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Streetboarding-berlin
Jr. Member
 
Total Posts:  6
Joined:  2010-05-21
Berlin
 

Thanks for the reply,

chmod on /media/catalog/product/ was 775 and I changed it into 777

I also uploaded placeholder images but nothing happend. So any other suggestions?

 
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ThemesMGNTO
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Total Posts:  39
Joined:  2009-05-13
Delaware, USA
 

Hello,

Thanks for your feedback.

Please try to refresh all Magento cache and make sure you flush catalog images cache. Also, make sure the chmod on /media/catalog/product/cache/ is also 777 and see if it resolves the issue.

If nothing of the above works, it would be best for you to contact your designer/developer who developed your store, as it might be a theme related issue.

Good luck and all the best!

 
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Streetboarding-berlin
Jr. Member
 
Total Posts:  6
Joined:  2010-05-21
Berlin
 

Problem solved!

The problem was, that i forgot to reduce the quality of the pictures from 240dpi to 72dpi. After doing that, everything was fine! Thanks again for the help!

 
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