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Add Shipment Tracking Number - Can’t View Order in Admin Area
 
NEURVANA Edge
Jr. Member
 
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Total Posts:  19
Joined:  2010-03-09
 

I have been pulling my hair out on this for weeks.

When we add a tracking number to an order via the admin panel we can not view the order any longer, the page just shows:

Order View

* Information

When looking at the page source it looks like it is not loading fully. This is the output of where the break appears to be:

<div class="box-right">
637 <!--Shipping Method-->
638 <div class="entry-edit">
639 <div class="entry-edit-head">
640 <h4 class="icon-head head-shipping-method">Shipping & Handling Information</h4>
641 </div>
642 <fieldset>
643 <a href="#" id="linkId" onclick="popWin(’

Any help would be greatly appreciated…

 
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zfast
Jr. Member
 
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Total Posts:  23
Joined:  2008-05-22
Buffalo New york
 

I have the EXACT same issue.
Is this shipping template related. I changed track.phtml to try and add url to the shipping confirmation.
only order that does this is the one that was shipped, and set to completed.

 
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sexiaoxiang
Jr. Member
 
Total Posts:  15
Joined:  2010-01-08
 

I have the same issue too when I add custom order status in magento 1.4.0.1. But I recovery order status and use a “order status” expansion,it works fine.
The “order status” expansion URL is http://www.magentocommerce.com/magento-connect/eitai2001/extension/1468/order-status

 
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sexiaoxiang
Jr. Member
 
Total Posts:  15
Joined:  2010-01-08
 

edit app/design/adminhtml/default/default/template/sales/order/view/tab/info.phtml

<?php  if ($_order->getTracksCollection()->count()) : ?>
                
<a href="#" id="linkId" onclick="popWin('<?php echo $this->helper('shipping')->getTrackingPopUpUrlByOrderId($_order->getId()) ?>','trackorder','width=800,height=600,resizable=yes,scrollbars=yes')" title="<?php echo $this->__('Track order') ?>"><?php echo $this->__('Track order'?></a>
                <
br/>
                
<?php endif; ?>
replace it below code
<?php  if ($_order->getTracksCollection()->count()) : ?>
                
<a href="#" id="linkId" onclick="popWin('<?php echo $this->helper('shipping')->getTrackingPopupUrlBySalesModel($_order) ?>','trackorder','width=800,height=600,resizable=yes,scrollbars=yes')" title="<?php echo $this->__('Track order') ?>"><?php echo $this->__('Track order'?></a>
                <
br/>
                
<?php endif; ?>
 
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