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Flaxton
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Flaxton - 21 June 2010 12:03 PM

yellow281 - 18 June 2010 09:23 AM
We are looking for a Magento host and considering RackSpace or Crucial. I’m a little concerned with Crucial’s benchmark tests, it must be said. On a side note and advice to all, try to host in your target country - it DOES make a difference to speed for your customer. And as Google is now ranking sites in search results based on speed as well as all the other factors, this is critical.

Yellow,

We are going to be going with Crucial hosting for our Magento Professional site. We will update here what we experience. Searching for a host has been even harder than looking for an ecommerce platform.

We have decided not to go with Crucial, we have purchased the SIP-300 from Nexcess. I will update any issues I have with them, good & bad.

 
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Kammalou
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yellow281 - 18 June 2010 09:23 AM

We are looking for a Magento host and considering RackSpace or Crucial. I’m a little concerned with Crucial’s benchmark tests, it must be said. On a side note and advice to all, try to host in your target country - it DOES make a difference to speed for your customer. And as Google is now ranking sites in search results based on speed as well as all the other factors, this is critical.

We do have great experience with providing Magento Commerce solutions in coorporation with RackSpace as well.
Our magento SaaS solutions is currently deploying 3-5 new Magento community stores pr. week. into our clients rackspace environment.

We designet the magento infrastructure for our client as well. And are providing magento infrastructure management on their rackspace dedicated servers.

So YES Rackspace is a good choice in Magento Hosting Providers.

Why ProContractors also have a good partnership with RackSpace,

 
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Crucial Web Host
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Flaxton - 29 June 2010 08:54 AM

Flaxton - 21 June 2010 12:03 PM
yellow281 - 18 June 2010 09:23 AM
We are looking for a Magento host and considering RackSpace or Crucial. I’m a little concerned with Crucial’s benchmark tests, it must be said. On a side note and advice to all, try to host in your target country - it DOES make a difference to speed for your customer. And as Google is now ranking sites in search results based on speed as well as all the other factors, this is critical.

Yellow,

We are going to be going with Crucial hosting for our Magento Professional site. We will update here what we experience. Searching for a host has been even harder than looking for an ecommerce platform.

We have decided not to go with Crucial, we have purchased the SIP-300 from Nexcess. I will update any issues I have with them, good & bad.

We appreciate your consideration and wish you the best of luck with your hosting selection.

We choose not to pollute these forums worse than they are with self promotion as many other new, short term hosts have done - - if we can be of service please do not hesitate to contact our sales department.

 
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haskell
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I have to state somethings here:

Do not for a second believe those so called top 10sites or any others that may pop up whilst searching for magento hosting etc.

Also dont believe the plugs by hosts etc themselves.

Also do not believe the magebench because many many variables come into play including your own location and the routes and carriers used along the way.(not to mention that it would be next to impossible to rule out location issues that would affect benches like that)

Also whats fastest for you may not be the same for others and what may give you fastest access in a localised area eg West Coast USA, East Coast USA or for that Matter USA itself, would not mean fastest access for users from other areas eg UK, FR, NZ etc to your website. So the target location does matter.

Right now Im stuck too; deciding between Nexcess and Crucial.  I wish Crucial would give more HDD and traffic quota (and my choice would be easier then lol)

But though many on here have stated nexcess was fastest for them (which very well may have been the case), for me after days of repeated tests in all hours of the day, Crucial has been the fastest and most stable. Now this may very well be due to the fact that they use Softlayer Datacenters which have fantastic overseas IP backbones and carriers. Im sure their split shared setup helps too. Nexcess on my end has been slower with fluctuations in peak and off peak performance.

The point of it all? Test things out for yourselves.
Test them out repeatedly and in varying hours of the day to see any differences in peak and off peak performance.
Test their own demo stores as well as they client stores.
Check their hardware specs, the number of clients per machine, the number of domains and stores per machine and any other plan features.
Check their setup eg
is there a load balancer?
is there a full page proxy server or varnish?
is it a clustered multiserver system?
are the tasks for magento split between 2-3servers eg http, php, sql?
what datacenter locations available? try to test the applicable datacenter machine
100Mbps uplink port or 1000Mbps port?
PCI Compliance issues..

This is ofcourse assuming the hosts your looking at are all optimised for magento and not OVERSELLING and have strict quality control and performance monitoring.

And ofcourse at the end of the day it depends on how big and how busy your store is; catalogs, products, images, visitors, other functions eg blog forum chat etc etc
You may well be much better off getting your own dedicated server with high end specs at excellent datacenter location with 1000Mbps uplink port (managed or unmanaged depending on your abilities) and optimising it to get blazing fast speeds since all the performance and resources is yours alone.
If I were looking at SIP300 prices(4clients sharing box w/upto 50stores each) I would definately do that instead (assuming ofcourse cloud services are not an option).

Flaxton: Do update and let us know how you fare though as Im interested in finding out.

 
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Kammalou
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haskell - 03 July 2010 12:07 PM

I have to state somethings here:

Do not for a second believe those so called top 10sites or any others that may pop up whilst searching for magento hosting etc.


Also dont believe the plugs by hosts etc themselves.


Also do not believe the magebench because many many variables come into play including your own location and the routes and carriers used along the way.(not to mention that it would be next to impossible to rule out location issues that would affect benches like that)


Also whats fastest for you may not be the same for others and what may give you fastest access in a localised area eg West Coast USA, East Coast USA or for that Matter USA itself, would not mean fastest access for users from other areas eg UK, FR, NZ etc to your website. So the target location does matter.



Right now Im stuck too; deciding between Nexcess and Crucial.  I wish Crucial would give more HDD and traffic quota (and my choice would be easier then lol)

But though many on here have stated nexcess was fastest for them (which very well may have been the case), for me after days of repeated tests in all hours of the day, Crucial has been the fastest and most stable. Now this may very well be due to the fact that they use Softlayer Datacenters which have fantastic overseas IP backbones and carriers. Im sure their split shared setup helps too. Nexcess on my end has been slower with fluctuations in peak and off peak performance.


The point of it all? Test things out for yourselves.
Test them out repeatedly and in varying hours of the day to see any differences in peak and off peak performance.
Test their own demo stores as well as they client stores.
Check their hardware specs, the number of clients per machine, the number of domains and stores per machine and any other plan features.
Check their setup eg
is there a load balancer?
is there a full page proxy server or varnish?
is it a clustered multiserver system?
are the tasks for magento split between 2-3servers eg http, php, sql?
what datacenter locations available? try to test the applicable datacenter machine
100Mbps uplink port or 1000Mbps port?
PCI Compliance issues..

This is ofcourse assuming the hosts your looking at are all optimised for magento and not OVERSELLING and have strict quality control and performance monitoring.



And ofcourse at the end of the day it depends on how big and how busy your store is; catalogs, products, images, visitors, other functions eg blog forum chat etc etc
You may well be much better off getting your own dedicated server with high end specs at excellent datacenter location with 1000Mbps uplink port (managed or unmanaged depending on your abilities) and optimising it to get blazing fast speeds since all the performance and resources is yours alone.
If I were looking at SIP300 prices(4clients sharing box w/upto 50stores each) I would definately do that instead (assuming ofcourse cloud services are not an option).


Flaxton: Do update and let us know how you fare though as Im interested in finding out.

This is truely a paradox that stumples me!

Willing to invest money in your ecommerce strategy based on the _NEW_ Product, Magento Commerce.
But accepting to do so in old School environments.

Yes we are new. And we are taking magento performance hosting very serious. And are investing quite a lot of money in our magento commerce business strategy.

You can get all of the above security compliances. ISO 27001 & 27002 Compliant environment.
Sarbanes Oxley compliant environments. Geo Redunant.

Multi layered Failover And load BAlancing.
High availabilty
Scalability

- But it should all just cost EUR 1 / Monthly.

It is indeed funny to us experiencing these attitudes. When the Large old school hosting provides. Uses os _new_ specialized magento hosting providers in both presales and customer perfomance consultancy on existing environments.

I have personally been involved in consultant assistance as Magento Performance Specialist on large Multi Nodes/Clusters magento sites in Europe. Where the Well Known, Consolidated and large ISP. Had provided the client with 5 Dedicated servers. 80 Cores, 112 GB MEmory. PRivate 1GB VLAN. etc.

And the entire setup produced 2 Transactions per Second. When i came along.

I would garuantee that the client would have pay quite a lot of having had ProContractors in play way before going into production on their 5 nodes magento cluster.

But i do understand your ISP Concern.
But that _IS_ a paradox.
- You are putting your furture ecommerce strategy in the arms of an 2 year old open source community.

 
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haskell
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Nils@Pro contractors:

Im finding it a bit difficult to understand the point of your post.

My post was not aimed at you or your companys services but rather a simple logical buyer beware and be informed type of post..

I have certainly not advocated any implementations or runnings in an old school fashion. I havent stated just get more servers. Or just chuck in a load balancer. Or etc etc etc
For every problem there is a solution but one needs to be informed about what the problem infact is, what it entails to fix it and how much it would cost. eg Some may been fine and happy with just a simple oversold shared account (w/only 10 products) whilst others would be perfectly happy with a single optimised server whereas other may need much more elaborate setups eg clustered, multiple geographical redundancys and instances etc. Others still may only have 1 option eg cloud based services because of their eg explosive yet unstable growth rate+wide geographical disbursement+media or may want a service that offers the flexibility to grow with and be able to cope with the worst or may need CDN and any other option may be a waste of considerable amount of money eg animoto literally needed 5000 servers overnight from 40 and many many other examples exist whilst in other cases like facebook needing 30000servers(yes 30000/166a day) in 6months have the cash to simply build new datacenters altogether to host themselves.

Payment for any services provided should not be purely taken at a monetary value but the actual ROI and the actual performance offering on the table.  If the offering and performance is there ofcourse its ludicrous to expect to pay $1 or 1Euro. But neither should you pay through the roof or more than is acceptable for the performance given simply because a host slaps on Magento tag on their offering.

And like I stated in my post the servers and setup need to be optimised for best performance. Simply chucking money and more hardware at a problem does not mean you would get the best solution possible for your magento hosting. Case in point? Your own example.

Whether or not Magento is the best solution (be it CE, PRO or Enterprise) is debatable and that is upto the individual or company to decide. Certainly if cost was not an issue I would most likely get a completely unique solution custom built from scratch and optimised to the max but then again I dont have $30+K and 8+months to squander.

Finally nowhere was I implying to test things based solely on your ISP connection. Absolutely not. Yes you can test for yourself the speeds and performance your able to receive from the magento hosting provider but for accuracy also use tools like YSlow, pagespeed etc and try testing to your desired geographical targets.

Having tested a couple of links from ur hosting I can state that for my target audience within the US I get faster speeds from Softlayer DC and even ThePlanet than Rackspace DCs or the links given. My browsing experience via ISP is fastest using softlayer (faster than rackspace or planet or equinix).

 
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Kammalou
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haskell - 05 July 2010 03:41 PM

Nils@Pro contractors:

Im finding it a bit difficult to understand the point of your post.

My post was not aimed at you or your companys services but rather a simple logical buyer beware and be informed type of post..


I have certainly not advocated any implementations or runnings in an old school fashion. I havent stated just get more servers. Or just chuck in a load balancer. Or etc etc etc
For every problem there is a solution but one needs to be informed about what the problem infact is, what it entails to fix it and how much it would cost. eg Some may been fine and happy with just a simple oversold shared account (w/only 10 products) whilst others would be perfectly happy with a single optimised server whereas other may need much more elaborate setups eg clustered, multiple geographical redundancys and instances etc. Others still may only have 1 option eg cloud based services because of their eg explosive yet unstable growth rate+wide geographical disbursement+media or may want a service that offers the flexibility to grow with and be able to cope with the worst or may need CDN and any other option may be a waste of considerable amount of money eg animoto literally needed 5000 servers overnight from 40 and many many other examples exist whilst in other cases like facebook needing 30000servers(yes 30000/166a day) in 6months have the cash to simply build new datacenters altogether to host themselves.



Payment for any services provided should not be purely taken at a monetary value but the actual ROI and the actual performance offering on the table.  If the offering and performance is there ofcourse its ludicrous to expect to pay $1 or 1Euro. But neither should you pay through the roof or more than is acceptable for the performance given simply because a host slaps on Magento tag on their offering.


And like I stated in my post the servers and setup need to be optimised for best performance. Simply chucking money and more hardware at a problem does not mean you would get the best solution possible for your magento hosting. Case in point? Your own example.




Whether or not Magento is the best solution (be it CE, PRO or Enterprise) is debatable and that is upto the individual or company to decide. Certainly if cost was not an issue I would most likely get a completely unique solution custom built from scratch and optimised to the max but then again I dont have $30+K and 8+months to squander.



Finally nowhere was I implying to test things based solely on your ISP connection. Absolutely not. Yes you can test for yourself the speeds and performance your able to receive from the magento hosting provider but for accuracy also use tools like YSlow, pagespeed etc and try testing to your desired geographical targets.


Having tested a couple of links from ur hosting I can state that for my target audience within the US I get faster speeds from Softlayer DC and even ThePlanet than Rackspace DCs or the links given. My browsing experience via ISP is fastest using softlayer (faster than rackspace or planet or equinix).

I am interested in your experience with testing sites running of our setup in Europe from your Geographical location.
Without spamming this thread with off topic material i would be happy if you could PM me with the details ?

I do agree with a most of your points. as i see you basically also do with mine.
What i tried to address is the argument regarding us new ISP (ASP’s in my perspective => Application Service Providers) are just popping up all over the place. And therefor not to be expected to be able to deliver professional services.

I do also understand the BEST MAGENTO HOST - Wildwest market that are being build up at the moment. Which indeed disturbs the overall picture. And as a consequence makes it very difficult to analyze the ROI for the individual client before their investments.

 
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zododo
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Don’t trust Siteground Hosting, they’re liars!

They promise to have money back guarantee with free one month trial. However, at the last day of my trial period, I decided to cancel my account for the reason of slower server, too frequent down time...and much higher renewal price I never agreed. What happened was that they charged me whole year service and refuse to cancel my account for full refund.

I have called my bank to dispute the charge. My post here is to tell you guys to steer clear Siteground hosting, they’re not only have poor hosting, but also not honest.

 
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zododo
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Don’t trust Siteground Hosting, they’re liars!

They promise to have money back guarantee with free one month trial. However, at the last day of my trial period, I decided to cancel my account for the reason of slower server, too frequent down time...and much higher renewal price I never agreed. What happened was that they charged me whole year service and refuse to cancel my account for full refund.

I have called my bank to dispute the charge. My post here is to tell you guys to steer clear Siteground hosting, they’re not only have poor hosting, but also not honest.

 
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haskell
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ProContractors - 06 July 2010 12:27 PM

I am interested in your experience with testing sites running of our setup in Europe from your Geographical location.
Without spamming this thread with off topic material i would be happy if you could PM me with the details ?

I do agree with a most of your points. as i see you basically also do with mine.
What i tried to address is the argument regarding us new ISP (ASP’s in my perspective => Application Service Providers) are just popping up all over the place. And therefor not to be expected to be able to deliver professional services.

I do also understand the BEST MAGENTO HOST - Wildwest market that are being build up at the moment. Which indeed disturbs the overall picture. And as a consequence makes it very difficult to analyze the ROI for the individual client before their investments.

Sure I will PM you. The great thing though about ur offering especially as ur teamed up with rackspace too is ur better geographic coverage than most other hosters. From memory (I may be wrong since im flooded with info lol) you have servers available in Germany/Europe, US and HK too.

Yes our points are both pretty honest and straightforward so we agree :D

oh… I dont believe I implied that just because a provider is new that they are not able to provide professional services and are therefore not to be trusted. Quite to the contrary smile Some new providers may be better setup and much more able to provide superior services and performance than others.
What I did state though is not to believe the top10 sites, the plugs by hosters, the ridiculous unsubstantiated claims by so called reviewers, wide deviations especially on sites like hostjury etc ie One must use their own brains and research for themselves to make informed choices.

Yes your right about your wildwest point smile It is quite dubious and may hurt providers that are actually providing real tangible ROI and not just wild claims and pretty ludicrous charts. And yes all the BS and all the BS marketing and wild claims makes it very difficult to judge things especially for the average user.

Every tom, dick and harry is now claiming to be magento optimised and that they are only allowing eg 50clients per server etc. But how would the average user know the truth? How much REAL performance will they get? Its extremely difficult.
eg in live chats with the same company but with different reps and at different times have claimed anywhere from 30 TO no more than a 100 clients per server!!!  thats a deviation of 333%!
Others state as an example “we dont allow more than 50 on a server” but where is the proof? until you check the server and then find out whoa! hold on this server has eg 500domains on it and the maths dont add up lol
The average user wouldnt know all this or have the skills to find out. About the best theyd be able to do is judge subjectively based on the DEMO stores and those demo stores could be in an environment that youd never get as standard anyways which in reality makes it useless as a reference point.

 
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WebAndPeople
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New service just opened up http://magenting.com/ - sort of advanced magento hosting solution. It allows to set up magento in few clicks and even install a free theme from the list.

The most important: it has a free hosting account.

You can register and set up your magento shop in 2 minutes.

Their magento demo: http://demo.magenting.com/ looks quite fast.

 
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Flaxton
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WebAndPeople - 14 July 2010 11:12 AM

New service just opened up http://magenting.com/ - sort of advanced magento hosting solution. It allows to set up magento in few clicks and even install a free theme from the list.

The most important: it has a free hosting account.

You can register and set up your magento shop in 2 minutes.

Their magento demo: http://demo.magenting.com/ looks quite fast.

Now that is awesome. I registered and had my shop up and themed within a few clicks. Setup was pending for less than 2 minutes. The javascript login did not open in chrome, but it did in Firefox and I am up and running.

Less than 3 minutes total time.

Results - http://flaxton.magenting.com/

 
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Magenting
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Flaxton - 14 July 2010 11:53 AM

WebAndPeople - 14 July 2010 11:12 AM
New service just opened up http://magenting.com/ - sort of advanced magento hosting solution. It allows to set up magento in few clicks and even install a free theme from the list.

The most important: it has a free hosting account.

You can register and set up your magento shop in 2 minutes.

Their magento demo: http://demo.magenting.com/ looks quite fast.

Now that is awesome. I registered and had my shop up and themed within a few clicks. Setup was pending for less than 2 minutes. The javascript login did not open in chrome, but it did in Firefox and I am up and running.

Less than 3 minutes total time.

Results - http://flaxton.magenting.com/

Thanks for review.
Which login didn’t open in Chrome? Autologger to magento? You probably tried to login while it is in pending state.

 
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Flaxton
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Magenting - 14 July 2010 07:00 PM

Flaxton - 14 July 2010 11:53 AM
WebAndPeople - 14 July 2010 11:12 AM
New service just opened up http://magenting.com/ - sort of advanced magento hosting solution. It allows to set up magento in few clicks and even install a free theme from the list.

The most important: it has a free hosting account.

You can register and set up your magento shop in 2 minutes.

Their magento demo: http://demo.magenting.com/ looks quite fast.

Now that is awesome. I registered and had my shop up and themed within a few clicks. Setup was pending for less than 2 minutes. The javascript login did not open in chrome, but it did in Firefox and I am up and running.

Less than 3 minutes total time.

Results - http://flaxton.magenting.com/

Thanks for review.
Which login didn’t open in Chrome? Autologger to magento? You probably tried to login while it is in pending state.

It was pending, then I refreshed the page and was still unable to get the javascript to pop up. I imagine it is an issue with the browser on my end. I have most javascript disabled by default.I might have closed out the permissions when I first tried to open it.

 
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okason
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Wow, it is amazing to read the diverse experience of everyone who has contributed to this post so I am hoping that someone would be kind enough to comment on my predicament. Without wasting your time I am looking for a host for an eCommerce site that offers downloadable product (mp3) and video streaming.  So without doubt I know I need a dedicated server and I have been looking at Aspiration Hosting and Host Gator.

I am still trying to figure out how to calculate bandwidth, currently my website www.afrodiscsandbooks.com is running on the Yahoo SMB platform with Zero problem and receives about 200 unique visitors daily with about 1500 page views. But I need the downloadable product functionality and I need to offer video streaming, I currently host my video clips with Youtube, but I would want to bring that back to my site so I can get all those traffic.

So my question is, would anyone kindly suggest a good host for a Magento based Video streaming website

Also is it reasonable to expect that Dedicated hosting price is going to come down in the not so distant future?

Would I exceed 2000GB of bandwith if my site gets 2000 page views daily and the pages are mostly mp3 audio clips and video clips streaming and also some product downloads.

I hope I have not bored you with a lot info

Thanks

Valentine

 
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