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Order Email Notifications
 
s4_optics
Member
 
Total Posts:  56
Joined:  2008-05-14
 

We didn’t receive an email notification on our most recent order. This is first time we have not received an email notification. Any ideas as to why it would suddenly stop?

Secondly, I have entered two different email addresses for order notifications, however the notifications never go to the second email address - only the first address has been receiving the email notifications.

 
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AnnaM
Guru
 
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Total Posts:  325
Joined:  2008-01-29
San Francisco
 

as to the first question, perhaps justa server glitch, hard to say. On the 2nd issue, did you separate the two addresses with a comma?  Ours works fine, notifiying 3 people.

 
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carolsancos
Jr. Member
 
Total Posts:  5
Joined:  2008-11-23
 

Hi, I’m not receiving email from recent orders and new accounts, any ideas?. Thanks in advance

 
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jwhitson
Jr. Member
 
Total Posts:  20
Joined:  2009-02-19
 

It could be that I am missing something, but should store owners/admins get a separate type/style of e-mail for each order?

I can configure Magento to send owners/admins a COPY of the e-mail that goes to the customer, but is that it? If so, that is fine, I just need to know that there isn’t and “admin” order notification.

 
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Raptor Commerce (Matt)
Member
 
Total Posts:  49
Joined:  2009-08-10
 

There is no dedicated email template for admins, you just need to copy them on the buyers email

 
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