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Passwords do not match when clicking Proceed to Checkout
 
JohanD
Jr. Member
 
Total Posts:  5
Joined:  2010-03-23
 

Hi,

I’ve imported users into my magento store. This was successful and the user can log in. When the user shops, and proceeds to checkout, he get’s redirected to his “Account Information” page with the alert: “your passwords do not match”.

When resetting his passwords, he is able to continue to the checkout.

What is causing this? I don’t want all of my user to get redirected first. It’s also not clear what they have to do. The message says the passwords do not match, it’s not saying, please retype or reset your password.

 
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