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City and State - asking for State during checkout for estimating freight and taxes - State not in use in many European countries
 
norbolig
Guru
 
Total Posts:  328
Joined:  2008-03-15
 

Hello,

In our Country, the State is not used at all, neither for shipping calculations nor for address information or taxes.

During the Address Registration, It is not necessary for the customer to record any information in the State field. So far, so good.

But in the check out process, Magento asks the customer to input the name of the State in order to calculate a shipping estimate.

I understand that this is correct for the US (as you use both City and State). For some European countries however, this will not work very well. A solution could be if if the shop owner is able to set up up the system, so that the customer will input the City instead of the State for freight calculatons.

 
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