Magento

Kerry Hatcher - 17 October 2008 09:42 AM

I just need someway to take canceled orders out of the dashboard reports, any ideas?

I agree that canceled orders should not be included in reports.  I just had a look and noticed a couple of bug reports that mention the issue, why not comment on them to help flag up the issue:

Issue #7582 - http://www.magentocommerce.com/bug-tracking/issue?issue=3564
Issue #7269 - http://www.magentocommerce.com/bug-tracking/issue?issue=3333

Still no DELETE button? Seriously??

Hey,
for me the solution shown in this blog worked smoothly with the latest magento version. I hope it wasn’t already posted here and I missed it.
http://inchoo.net/ecommerce/magento/delete-test-orders-in-magento/

Cheers

Paddy

Hey,

That solution sounds good - but I do not want to mess with the database. Why no Delete button? One can delete customers, for example, but not newsletter subscribers or orders. What’s that all about?

Okay, my live site has been getting orders, and my dashboard, and reports are not accurate.

I have 2 *closed* test orders factoring into my dashboard.

Is there a way to change the *closed* to *canceled* orders?

This bug reported below - please comment:

http://www.magentocommerce.com/bug-tracking/issue?issue=3879

Thanks

lisali - 01 November 2008 05:56 AM

This bug reported below - please comment:

http://www.magentocommerce.com/bug-tracking/issue?issue=3879

Thanks

I reported this bug/feature request a month ago:

http://www.magentocommerce.com/bug-tracking/issue?issue=3537

The status is still ‘new’. Some comment from the Magento development team would be greatly apreciated!

Still no updates on this? Could someone release an extension to add an option to delete orders maybe?

Seriously, it is not normal that we don’t have a button to delete orders !

I have 1300 orders on my site magento, and we meet many difficulties to read the customer’s order.

I think you can put in preference order on your todo list, i don’t imagine my order list with > 3000 orders.
Simply impossible!

I have take a look, and it is seems not easy to implement so I can understand why nobody have not yet created this functionnality.

Cheers,
Ilan

Gonna keep bumpin’.....

I would really appreciate some comment on this issue from the mageto team!

We’re all waiting.....

I am suprised there has been no reply from the team, I’m sure there are plenty of users wanting this option

I know - we’re all waiting....even if you refund/cancel all orders, they will STILL show and count in the stats. Unacceptable!

Early in this thread Moshe replied back with a SQL statement:

select @order_id:=entity_id from sales_order_entity where increment_id=’100000001’;
delete from sales_order_entity where entity_id=@order_id or parent_id=@order_id;

Have any of you tried this? If you need help understanding what to do with this code just let me know!