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Can’t send invoices to customers
 
Azuu
Jr. Member
 
Total Posts:  12
Joined:  2008-07-29
 

Hello,

When i buy new product from shop. Then I get an e-mail that “we” have got your order. Then I’ll open that order from Sales->Orders and Click Invoice and add that the invoice is send to customer I’ll get an error, that invoice is not created! It doesen’t send any e-mail to customer but creates invoice. I haven’t configured any e-mail addresses, but why i get it when new order is made, but i can’t send the invoice to customer.

How to automate the process of sending invoices to customer e-mail. I want them to manually send me money(to given account number in e-mail invoice).

Thanks in advance,
Azuu

 
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DDMAN
Sr. Member
 
Total Posts:  179
Joined:  2008-01-08
 

Have you configured the New Invoice template found in System > Transactional emails?

If the email template is not available and Magento is trying to use a template that you haven’t created it might give you this error?

SImply go to System > Transactional Emails and click Add a Template and select from the preconfigured list “New Invoice”

Then in System > Configuration > Sales Emails verify that you have the correct email selected and the correct send email enabled.

Hope this helps

 
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