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Imports for Updates don’t seem to process updated descriptions or other text fields
 
robzero
Jr. Member
 
Total Posts:  15
Joined:  2008-07-20
 

We have a reasonable sized catalogue on our magento implementation but have been having huge issues with text field truncation, which we think we’ve solved with an amount of jiggery pokery with excel and access to manipulate the source data files, but we now have one final hurdle to get over…

When updating data using the file upload profile - IT DOESN’T UPDATE THE DESCRIPTIONS or other text datatype fields!  No matter what we change about the product we can’t trigger this to change!

Anyone got any ideas?

Thanks

 
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webbuddy
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Total Posts:  41
Joined:  2008-06-05
Australia
 

I am not sure if this helps, but I have had consistent success uploading data with quite long description fields, both importing, exporting and reimporting, and unlike a lot of posts I see, I always use xml files not csv.  I f you have excel then try using xml file types, its a lot easier.

 
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lorik
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Total Posts:  81
Joined:  2008-08-29
Grenoble
 

Hi,

With profil management in Magento, are you sure that datas you input are able to update Magento ? I thaught that Profil only Insert datas, not update.

 
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webbuddy
Member
 
Total Posts:  41
Joined:  2008-06-05
Australia
 
lorik - 29 August 2008 01:56 AM

Hi,

With profil management in Magento, are you sure that datas you input are able to update Magento ? I thaught that Profil only Insert datas, not update.

Once a product is created, any imported data of a product that already exists (ie has a unique sku) will update that product, not duplicate it.  That is my understanding of how it should work and it is my experience of how it does work.  For importing updates to existing products always specify store/sku and whatever fields require updating.

 
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