Please don’t tell me that this is real problem with Magento. I switched from VirtueMart, becasue of International Shipping didn’t work.
Most of my orders go overseas from U.S..
I have spent the last 5 days getting cart to work. And customers can’t get past shipping page.
Domestic U.S. orders work with USPS
If this is the case, I could have spent $5 more per month and went with Miva Merchant.
During checkout I get the “Shipping Method is Unavailable” Error when trying to ship International.
(Also, Hong Kong locations don’t have zip codes, so maybe forcing that field to be mandatory isn’t a good idea).
I’m Using Magento Ver 1.1.3
USPS Shipping Method:
Priority Mail International
Express Mail International
Priority Mail Domestic (U.S.)
Express Mail Domestic (U.S.)
Product weighs: 1.8 lbs. each
I only have 1 product in store.
I’m having the same problem. Have selected 4 shipping options from the USPS menu - First Class, Priority, First Class International, and Priority Mail International. For domestic orders only Priority shows up as an option, and for International only Priority International shows up as an option (which is a ridiculously expensive service). Please help!!!! We’re going live with our new site and store on Tuesday!!!
did you figure this out? im getting no responses on here, so i assume no one else is having this trouble, but as soon as the rates changed today, NONE of the international rates work except priority mail international. I must be the only one with this issue!
Same problem here, I cant imagine it takes so long until there are hundreds of users getting the same issues. I checked USPS and they did not change the documentation but I am pretty sure they changed the words on how the services are spelled.
Hopefully someone finds the solution soon.
Yep we had this same issue. Luckily customers complained to us or we might not have known for some time. This fix worked for us.
I basically changed all instances of First Class to First-Class (added the hyphen) in the file mentioned. There were 6 instances total.
I had to refresh the cache to get the new names to show up in the configuration section, but once the names updated in the Selection box, the options selected didn’t change (they were still highlighted). The shipping option then became available for at least our Canadian customers.
Yep we had this same issue. Luckily customers complained to us or we might not have known for some time. This fix worked for us.
I basically changed all instances of First Class to First-Class (added the hyphen) in the file mentioned. There were 6 instances total.
I had to refresh the cache to get the new names to show up in the configuration section, but once the names updated in the Selection box, the options selected didn’t change (they were still highlighted). The shipping option then became available for at least our Canadian customers.
Kyle
www.babyhalfoff.com
i think we also had to add the word “package” to the international first class..
My problem is similar, but have found a hard time finding a forum on this.
I CANNOT get the shopping cart to produce an estimate for International shipping. We are US and ANY country that is selected requires a zip code and gives the error that the shipping method is not available. There are countries with no zip code. We have methods selected for international shipping and selected all countries other than the US and the cart is still requiring a zip code.
AAARRGGGG!!!
What is the solution to this?? How do you shut off the zip code requirement for international countries?
We did make the EMS removal changes suggested in this forum too.
Even as a pre-sale question, Varien only spews its usual mantra that they provide no suggestions until you spend 9k.
Even if we add a country like Japan with a valid post code, the error for both USPS and FedEx come. It simply does not recognize any country other than US for estimates. what URLs are you folks using for USPS and FedEx?
BUG: I SEE THIS AS A MAGENTO ERROR AND OVERSIGHT. VARIEN, ARE YOU GETTING THIS ONE. HOPE SO. IT NEEDS A FIX FOR ALL VERSIONS.
UPDATE: STILL WITH PROBLEMS.
An extension allowing for select countries to be selected for requiring a postal code is a must.
FedEx: So, we have managed to get the FedEx up and working, but not always. It still seems to fail to give rates for countries without postal codes. Any ideas?
USPS: Does NOT work for international at all. I have removed (EMS) from the title. We do not offer any other USPS service for international and we know International Express mail does exist for the countries we are testing. Also we have cleared cache, yet the name does not change in Admin as I have seen mentioned should happen on here. We did get Priority Mail International to produce rates, but nothing for Express Mail International (with or without EMS) Any ideas?
USPS works fine for US addresses.
BIG PROBLEM: If an estimate is obtained for US first and then for any other country that does not have a postal code, the estimator results in all errors in FedEx and USPS. Because of the required postal code limitation, we cannot even get USPS to provide Priority Mail International rates either after selecting US. It just gives that red-box error requiring a postal code.
I followed the directions but still doesn’t work. I have same issue with the previous poster on the admin text not updating and I still get the “unavailable shipping method error” in the frontend.
Here’s what I have done:
Updated the hypen in “First-Class”
deleted all references with “(ems)”
cleared cache, refreshed as well
I posted this on another thread that lead me to the answer but wanted to re-post here because...well this is really the active thread for it.
I think I’ve figured out the Priority International issue with flat rate.
So to fix first class you had to add a hyphen - to fix Flat rate you have to remove the hyphen. That’s the first step.
Second step - Priority International Flat Rate Box is no longer an option with USPS. They have updated this to be Priority Mail International Small Flat Rate Box. So now you choose whether or not you want to ship using the large or small flat rate boxes rather than having one blanket international flat rate option.
I’ve attached the config.xml file that we’ve edited to fix all of the following errors:
Flat rate
First class
Express mail
If you’re editing it on your own, make sure to notice that there are two sections of code to edit, one for machinable and one for not.
Also, on you load the changes, be sure to:
-clear your cache in your admin
-return to your shipping methods and reselect the shipping methods
-save
-test from the front end.
Good luck! Hope this helps. No special thanks to USPS for being douches and screwing up all of our carts.
