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After setting up the Paypal’s Payflow Pro gateway correctly and making some test purchases, I noticed that Magento does not append any data to the Comment1 and Comment2 text fields that are displayed on Payflow Pro’s settlement reports.
These fields are used to store additional data about the transaction, such as the customer’s name and where the transaction was generated. Other systems that I have used pass the order number (e.g. Comment1: Magento Order 000004) or the customer’s name or both.
Has anyone developed a way to pass this information to Paypal? When processing 50-100 orders a day, this additional data allows much quicker access to information, than having to click into each transaction id.
Is there a way to post to comments1 and comments2 without hacking the Magento Core programming? We store the name of the web site and the customer’s name in those two fields for our home grown shopping carts. This helps our accounting department allocate the money to the right web site and look up transactions easily if there are issues.