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Insert Knowledge base/FAQ into Magento
 
amwhite2008
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Total Posts:  44
Joined:  2008-07-13
 

Hi

Im trying to add a support system to Magento, mainly a knowledge base/FAQ section. Im currently using this system:

http://www.component-warehouse.co.uk/test_support

I’m using a PHP based system (3rd party), inserted into a Magento CMS page with an IFrame. The trouble is, this method isnt search engine friendly. Is there a way I can put the page into Magento CMS pages so the search engine sees all the pages, and sends the visitor to the correct one inside my website?

Thanks
Alex

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Component Warehouse
http://www.component-warehouse.co.uk

 
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nikefido
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Total Posts:  454
Joined:  2008-07-11
New Haven, CT
 

quick answer = no, the iframe is showing a complete web page, including <head> and <body> tags, and is on a different server than yours, so you can’t just plop it into your CMS using something as stimpleas an “include” statement

long answer = yes - you can use PHP code and what not via a module to display dynamic content in the content area of your CMS - The hard part will be hacking up the 3rd party system you have installed (which is presumably hosted on your server also??) to show in your cms page...in fact, you might have to create a full module for this and not use the CMS area (but instead create your own Magento pages and control what goes on in there, based on the URL - that way you can use the URL to specify what knowledge base items to show)

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amwhite2008
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Total Posts:  44
Joined:  2008-07-13
 

OK - thanks for that. I have decided to use a different method now.

Thanks
Alex

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Component Warehouse
http://www.component-warehouse.co.uk

 
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panne#
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Total Posts:  4
Joined:  2008-08-12
 


ehlo world! smile


As I wrote within my first question post in this forum:

I’m Panne from germany and very new to Magento and it’s community - of course, I hope to become an expert in a pretty short time…


ok, probably it will take much more time to become an expert than I thought, but with your help hopefully it will take much less time than learning just by myself…
...and I’m really waiting for the day I can answer your questions smile

Please excuse me, if my english isn’t perfect - as we say in germany:
“I speak english very well, but I find die Wörter nicht so schnell”

Greets @ll,

(the) panne

 
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