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error when uploading an image
 
pulmex
Jr. Member
 
Total Posts:  8
Joined:  2007-09-01
 

when i upload an image under “catalog > manage products”

i get this message: Unable to create directory ‘/is’. Access forbidden.

this is the error log:

Warningis_dir() [function.is-dir]open_basedir restriction in effectFile(/is) is not within the allowed path(s): (/tmp:/bin:/usr:/is/default.errors:/is/htdocs/wp1081158_CLTD27IJF5:/procin /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 327
[0] in is_dir
("/is"in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 327
[1] in Varien_File_Uploader
->_createDestinationFolder("/is/htdocs/wp1081158_CLTD27IJF"in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 137
[2] in Varien_File_Uploader
->save("/is/htdocs/wp1081158_CLTD27IJF"in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Entity/Product/Attribute/Backend/Image.php on line 51
[3] in Mage_Catalog_Model_Entity_Product_Attribute_Backend_Image
->afterSave(Mage_Catalog_Model_Product)
[4] in call_user_func_array(Array[2]Array[1]in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 578
[5] in Mage_Eav_Model_Entity_Abstract
->walkAttributes("backend/afterSave"Array[1]in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 1141
[6] in Mage_Eav_Model_Entity_Abstract
->_afterSave(Mage_Catalog_Model_Productin /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Entity/Product.php on line 52
[7] in Mage_Catalog_Model_Entity_Product
->_afterSave(Mage_Catalog_Model_Productin /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 808
[8] in Mage_Eav_Model_Entity_Abstract
->save(Mage_Catalog_Model_Productin /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Product.php on line 121
[9] in Mage_Catalog_Model_Product
->save() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php on line 276
[10] in Mage_Adminhtml_Catalog_ProductController
->saveAction() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php on line 225
[11] in Mage_Core_Controller_Varien_Action
->dispatch("save"in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php on line 138
[12] in Mage_Core_Controller_Varien_Router_Standard
->match(Zend_Controller_Request_Httpin /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Front.php on line 139
[13] in Mage_Core_Controller_Varien_Front
->dispatch() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/Mage.php on line 349
[14] in Mage
::run("base"in /is/htdocs/wp1081158_CLTD27IJF5/www/001/index.php on line 27

exception 
'Zend_Controller_Response_Exception' with message 'Cannot send headers; headers already sent in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/functions.php, line 100' in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Zend/Controller/Response/Abstract.php:265
Stack trace
:
#0 /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Zend/Controller/Response/Abstract.php(131): Zend_Controller_Response_Abstract->canSendHeaders(true)
#1 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php(324): Zend_Controller_Response_Abstract->setRedirect('http://wp108115...')
#2 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(283): Mage_Core_Controller_Varien_Action->_redirect('*/*/edit', Array)
#3 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php(225): Mage_Adminhtml_Catalog_ProductController->saveAction()
#4 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(138): Mage_Core_Controller_Varien_Action->dispatch('save')
#5 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Front.php(139): Mage_Core_Controller_Varien_Router_Standard->match(Object(Zend_Controller_Request_Http))
#6 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/Mage.php(349): Mage_Core_Controller_Varien_Front->dispatch()
#7 /is/htdocs/wp1081158_CLTD27IJF5/www/001/index.php(27): Mage::run('base')
#8 {main}
 
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Sr. Member
 
Total Posts:  152
Joined:  2007-08-31
 

The permissions on your server must be changed to allow file uploads . Can you show us your phpinfo() ?

 
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Scott
Guru
 
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Total Posts:  333
Joined:  2007-08-31
Northwest Ohio
 

Looks to me that the /is/ directory is below the web root, which will not display images to the public. Looks like the images should go somewhere beyond the /www/ directory.

 
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pulmex
Jr. Member
 
Total Posts:  8
Joined:  2007-09-01
 

here is my phpinfo:

http://wp1081158.vwp0332.webpack.hosteurope.de/001/info.php

 
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pulmex
Jr. Member
 
Total Posts:  8
Joined:  2007-09-01
 

i’m still not able to upload pictures. please have a look at my phpinfo.

thanks!

 
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macsmart
Jr. Member
 
Total Posts:  29
Joined:  2007-08-31
Greensboro, NC
 

Anyone have any ideas… I’m getting a similar error.

 
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prosurf
Jr. Member
 
Total Posts:  11
Joined:  2007-09-06
 

I have the same problem, as posted here - http://www.magentocommerce.com/boards/viewthread/341/

also by another user here - http://www.magentocommerce.com/boards/viewthread/424/

I did a fresh install from a Fedora desktop to a Fedora dedicated server yesterday, but still have the same error.

Hope someone can help us smile

Mark

 
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Dan Orsborne
Member
 
Total Posts:  72
Joined:  2007-09-20
 

Solution is here
http://www.magentocommerce.com/boards/viewthread/424/

 
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