when i upload an image under “catalog > manage products”
i get this message: Unable to create directory ‘/is’. Access forbidden.
this is the error log:
Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/is) is not within the allowed path(s): (/tmp:/bin:/usr:/is/default.errors:/is/htdocs/wp1081158_CLTD27IJF5:/proc) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 327 [0] in is_dir("/is") in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 327 [1] in Varien_File_Uploader->_createDestinationFolder("/is/htdocs/wp1081158_CLTD27IJF") in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Varien/File/Uploader.php on line 137 [2] in Varien_File_Uploader->save("/is/htdocs/wp1081158_CLTD27IJF") in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Entity/Product/Attribute/Backend/Image.php on line 51 [3] in Mage_Catalog_Model_Entity_Product_Attribute_Backend_Image->afterSave(Mage_Catalog_Model_Product) [4] in call_user_func_array(Array[2], Array[1]) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 578 [5] in Mage_Eav_Model_Entity_Abstract->walkAttributes("backend/afterSave", Array[1]) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 1141 [6] in Mage_Eav_Model_Entity_Abstract->_afterSave(Mage_Catalog_Model_Product) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Entity/Product.php on line 52 [7] in Mage_Catalog_Model_Entity_Product->_afterSave(Mage_Catalog_Model_Product) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 808 [8] in Mage_Eav_Model_Entity_Abstract->save(Mage_Catalog_Model_Product) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Catalog/Model/Product.php on line 121 [9] in Mage_Catalog_Model_Product->save() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php on line 276 [10] in Mage_Adminhtml_Catalog_ProductController->saveAction() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php on line 225 [11] in Mage_Core_Controller_Varien_Action->dispatch("save") in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php on line 138 [12] in Mage_Core_Controller_Varien_Router_Standard->match(Zend_Controller_Request_Http) in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Front.php on line 139 [13] in Mage_Core_Controller_Varien_Front->dispatch() in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/Mage.php on line 349 [14] in Mage::run("base") in /is/htdocs/wp1081158_CLTD27IJF5/www/001/index.php on line 27
exception 'Zend_Controller_Response_Exception' with message 'Cannot send headers; headers already sent in /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/functions.php, line 100' in /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Zend/Controller/Response/Abstract.php:265 Stack trace: #0 /is/htdocs/wp1081158_CLTD27IJF5/www/001/lib/Zend/Controller/Response/Abstract.php(131): Zend_Controller_Response_Abstract->canSendHeaders(true) #1 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php(324): Zend_Controller_Response_Abstract->setRedirect('http://wp108115...') #2 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(283): Mage_Core_Controller_Varien_Action->_redirect('*/*/edit', Array) #3 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Action.php(225): Mage_Adminhtml_Catalog_ProductController->saveAction() #4 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(138): Mage_Core_Controller_Varien_Action->dispatch('save') #5 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/code/core/Mage/Core/Controller/Varien/Front.php(139): Mage_Core_Controller_Varien_Router_Standard->match(Object(Zend_Controller_Request_Http)) #6 /is/htdocs/wp1081158_CLTD27IJF5/www/001/app/Mage.php(349): Mage_Core_Controller_Varien_Front->dispatch() #7 /is/htdocs/wp1081158_CLTD27IJF5/www/001/index.php(27): Mage::run('base') #8 {main}
Looks to me that the /is/ directory is below the web root, which will not display images to the public. Looks like the images should go somewhere beyond the /www/ directory.