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How do I get rid of this error. 
 
jjvalles
Jr. Member
 
Total Posts:  7
Joined:  2007-09-24
 

I am using authorize.net, but when I place an order . . . I am getting this error through firebug.

<pre>exception ‘Exception’ with message ‘Exception while saving the object: Mysqli prepare error: MySQL

server has gone away’ in /home/imaginat/public_html/shop/store/app/Mage.php:338

Stack trace:

#0 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Model/Mysql4/Abstract.php(336): Mage

::throwException(’Exception while...’)

#1 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Model/Abstract.php(172): Mage_Core_Model_Mysql4_Abstract-

>save(Object(Mage_Log_Model_Visitor))

#2 /home/imaginat/public_html/shop/store/app/code/core/Mage/Log/Model/Visitor.php(154): Mage_Core_Model_Abstract-

>save()

#3 /home/imaginat/public_html/shop/store/lib/Varien/Event/Observer.php(58): Mage_Log_Model_Visitor->saveByRequest

(Object(Varien_Event_Observer))

#4 /home/imaginat/public_html/shop/store/lib/Varien/Event/Observer/Collection.php(100): Varien_Event_Observer-

>dispatch(Array, Object(Varien_Event_Observer))

#5 /home/imaginat/public_html/shop/store/lib/Varien/Event.php(91): Varien_Event_Observer_Collection-

>dispatch(Object(Varien_Event))

#6 /home/imaginat/public_html/shop/store/lib/Varien/Event/Collection.php(136): Varien_Event->dispatch

(Object(Varien_Event))

#7 /home/imaginat/public_html/shop/store/app/Mage.php(242): Varien_Event_Collection->dispatch()

#8 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Controller/Varien/Action.php(380): Mage

::dispatchEvent(’controller_acti...’, Array)

#9 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Controller/Front/Action.php(33): Mage_Core_Controller_Varien_Action-

>postDispatch(’controller_acti...’, Array)

#10 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Controller/Varien/Action.php(328):

Mage_Core_Controller_Front_Action->postDispatch()

#11 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php

(147): Mage_Core_Controller_Varien_Action->dispatch()

#12 /home/imaginat/public_html/shop/store/app/code/core/Mage/Core/Controller/Varien/Front.php(164): Mage_Core_Controller_Varien_Router_Standard-

>match(’saveOrder’)

#13 /home/imaginat/public_html/shop/store/app/Mage.php(378): Mage_Core_Controller_Varien_Front->dispatch

(Object(Zend_Controller_Request_Http))

#14 /home/imaginat/public_html/shop/store/index.php(28): Mage::run()

#15 {main}</pre>

The process is not going through. Please HELP!

 
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jjvalles
Jr. Member
 
Total Posts:  7
Joined:  2007-09-24
 

I am now getting this error....

{"error”:true,"success":false}

 
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