I am desperatly trying to update my 1and1 Magento installation to version 1.1.2 using the magento-core/Mage_All_Latest metapackage. The problem is, that PEAR starts to download stuff and then just stops working. Sometimes it starts to install one or two packages but never finishes correct.
I have read that often the .htaccess is the problem. Therefore I made sure the permission of .htaccess is 666 and the app/etc and var directory are writeable by the server. In my local installation using wamp the Mage Connect update works perfect. For 1and1 hosting you must enable two lines in the htaccess file to allow usage of PHP5.
Does anybody have an ide what the problem is? Or is it also possible to just download the new package, upload it to the server and extract it there? But what happens with database updates then?
To me it’s going the same thing. Several packages are installed and apparently stops the process, and if you try to leave the site get a message saying that there are pearl processes running.
I am also having that problem and it is driving me nuts. Does anyone have any ideas? I know there is a limit to the number of processes you can have running, is it possible that this is the problem? I think the limit is around 6 processes running at the same time.
hi - i cannot offer any help i am afraid, but i get exactly the same problem. up until 1.1.X updates i was able to fumble the way through by waiting and checking the updated files came through. sometimes i had to overwrite files from a clean local version onto the server as the update process had stopped. not neat but it worked. i tried 1and1 hosting but they told me everything was fine their end and to speak to magento…
that is until 1.1.x update and since then my whole site has been dead. going to try to roll back to 1.0.9.
@ coolfinn: Your problem is kind of special, since you are able to use it before versions 1.1.X.
I suggest you to contact your host to check whether they changed any server wide configurations which makes updating impossible. By knowing the real cause it will be easier the solve the problem.
For me it never worker using PEAR on the 1and1 hosting. I haven´t contacted the provider yet because I was searching for the solution myself the last few days. But my experience with the 1and1 support regarding these kind of issues are not the best. Apart from that, Magento runs extremely slow at 1and1.
No, I have checked it with Firefox 2, Firefox 3, Opera (both on Linux and Windows) and Konqueror on Linux and Internet Explorer on Windows. It is always the same issue :-(
It is a problem with the max_execution_time in php.ini that 1and1 imposes. Not sure of a work around but suggested it in the feature requests. Tried changing it to no avail, I called them and they said thay cannot change the default and changing it ourselves will not work...tough luck… Anyone able to suggest a good hosting provider with similar pricing/features?
It is a problem with the max_execution_time in php.ini that 1and1 imposes. Not sure of a work around but suggested it in the feature requests. Tried changing it to no avail, I called them and they said thay cannot change the default and changing it ourselves will not work...tough luck… Anyone able to suggest a good hosting provider with similar pricing/features?
@ okeefferd: Have you tried contacting your host so that they enable it? What are their default max_execution_time?
I called and asked and they said the default is 30, then he said he was going to consult with the programming team and after about 15 mins came back and said they tested it and came out with a max value of 50. I then asked if he had changed the php.ini file for me but he said they cant and it will always be the default which was actually 50. So its a bit confusing, but it sounds like they are un willing to change it. I also made up a quick info.php and it states the same, both the local and master max execution times is listed as 50.
Hi - I opened a ticket with 1and1 and they told me to use php.ini file… I tried and that didn’t work.
1and1 then told me using a php.ini file wouldn’t work. They said the server will not obey the php.ini file because the setting is made server-wide and can’t be adjusted.
Here is his original message from 1and1 Support:
We apologize for the wrong information that the previous agent gave you.
We have just verified this information together with our admins and
found out that we do have a maximum limit set on the server itself which
cannot be modified by php.ini. This limit was set on the server for the
benefit of the whole users under the shared hosting package.
Does anyone else have any ideas how to get Magento Connect Manager to work ?
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