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Error when applying coupon code
 
karynn
Member
 
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Total Posts:  70
Joined:  2008-02-07
 

Please help—I just sent out a newsletter with a Coupon Code for 10% off - SPECIAL10.

site: http://heritagefineart.com/shop

I am running Magento ver. 1.0.19870.4

On the checkout page, I’m getting a browser error in IE7 when I view the cart:

Line7974
Char
2
Error
'style' is null or not an object

Line 7974????

Then, when I try to apply the code in IE7, I get the following error:

Line347
Char
1
Error
discountForm is null or not an object

With Firefox, I don’t get an error—but nothing happens. I have checked the properties of my coupon, but it seems okay(?):
Rule Name: 10% Off
Status: Active
Customer Groups: (all selected)
Coupon code: SPECIAL10
Uses per coupon: 100
Uses per customer: 10
From Date: 8/10/2008
To Date: 8/15/2008
Priority: 0
Public In RSS Feed: No
No conditions
Apply: I tried both % of product price and fixed amount discount for whole cart…
Discount amount : 10
Maximum Qty Discount is Applied to: 10
Discount Qty Step (Buy X): 0
Free shipping: No
Stop further rules processing: No
No rules…

Any ideas?

 
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karynn
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Total Posts:  70
Joined:  2008-02-07
 

Hm… if I enter the code and hit <ENTER> (not clicking the button), it applies the coupon...in both IE7 and FF.  But still, this is bad… a customer should be able to click the “Apply Coupon” button and have it work :(

 
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Doodles
Jr. Member
 
Total Posts:  6
Joined:  2011-06-10
 

Heyyy I am having the same issues...but in my case it doesn’t even apply to the cart....I know its been too long since this thread been posted. Can you please let me know if you were able to solve this problem..

 
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