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Client changed password, now can’t log in - What gives? 
 
JikeSpingleton
Jr. Member
 
Total Posts:  30
Joined:  2008-05-01
 

Hey, I’ve got a client who is having problems. She tried to change her admin password to her store admin panel and can no longer get in. She and I both tried clicking “Forgot Password” but the password it sent does not work either.

How do we get in and/or fix this issue?

 
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JikeSpingleton
Jr. Member
 
Total Posts:  30
Joined:  2008-05-01
 

up.

I really need help with this. Nobody can get in.

 
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Frost
Magento Team
 
Total Posts:  21
Joined:  2008-07-31
 

Try this http://www.magentocommerce.com/wiki/general/resetting-admin-password

 
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