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Critical inventory problem - Please see if you have the same issues
 
medic
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Total Posts:  173
Joined:  2007-10-30
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This is on a fresh install of 1.1.1

If you buy 100 size small of any of the configurable products (ie. The Only Children: Paisley T-Shirt) , the whole configurable product goes out of stock.

I thought there should be 100 small, 100 medium and 100 large shirts?

For some reason there is an inventory amount of 100 for the configurable products - you can see this in the ‘Manage Products’ page in the qty tab.

On my shop I am having a similar problem, the configurable attributes are not being removed from the drop down option list.
This means that people can order products that have sold out.

 
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medic
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I think it is that the inventory for configurable products is not reducing when a sale goes through.

I have double checked and retried the inventory admin options.

 
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thetoine
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I have the same problem, it this the wanted behavior?

 
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medic
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It is not wanted behaviour. Can’t get a response from Varien about it.

 
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thetoine
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Humm… but it’s perfectly working with Simple products. I just tested, marking the transaction as “Shipped” doesn’t update the inventory either.

Do you remember if this was working in the previous version?

 
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medic
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That’s the thing, I can’t remember if it was. I have been tring to find out.

I thought in the original version, that when a product went ‘out of stock’ it would be automaticly removed from the front catalog.

I really need this as I only have one size in some products, and will not be ordering more.
So it would be bad usability for items that customers can not purchace to be showing.

 
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thetoine
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I’ve been thinking while sleeping wink ... and I think we should not use Configurable Product for options such as Sizes, color, etc.

I’m dealing with similar product (Tea bag sizes) and each bag size have it’s own SKU, size & price.

The way configurable product work doesn’t make any sense in a situation like us, why would I set my base price on the smallest product (Small bag: 3.99$) and then add the extra value for any bigger sizes? Prices are unique for each size, we just want to sell those items at the same place.

I think configurable product are for such things as configurable computers: Include Vista? +add 70$. Include DVD Drive? +Add 45$, etc etc.

What we want is Grouped product, it’s just much longer for entering new products. I’m planing to use the Import/Export feature for batching the process.

What do you think?

 
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thetoine
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Check on Threadless for example, sizes and color or not options, all distinctive products :

http://threadless.com/product/1361/Animals_with_Eyepatches_Yes

 
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thetoine
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Anyone from Varian could confirm us if the inventory issue is a wanted behavior or a bug?

 
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thetoine
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Bug was reported :

http://www.magentocommerce.com/bug-tracking/issue/?issue=2517

 
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