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Transactional Email Template(s) for Order Status Updates
 
Zander
Jr. Member
 
Total Posts:  15
Joined:  2007-10-30
 

Is it possible to include programming logic in the Transactional Email templates?

If the Order Status is changed and “Send Comment to the Customer” is selected then the same email template is used irrespective of what the order status is changed to.

By default this means that the email contains details of where the order was shipped to (even if the order has not been shipped) and by default the email does not contain any comments stored as part of the order status update.

It would be useful therefore if we could include logic (IF statements, LOOPS, etc.) in order to tailor the resulting email according to the order status that is set.

Another option would be to have one email template per order status type but although there is a method to implement new email templates there does not seem to be a method to assign them.

 
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Zander
Jr. Member
 
Total Posts:  15
Joined:  2007-10-30
 

I did perform a search before posting and didn’t come across any relevant posts but it is certainly possible I missed something.

I would assume there are plans around this topic because as things currently stand the “Send Comment to the Customer” does not function as expected.

 
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YoavKutner
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Total Posts:  491
Joined:  2007-08-08
 

This is in the works wink and should be made available by the production version release

Thanks

yoav

 
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Zander
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Total Posts:  15
Joined:  2007-10-30
 

Thanks YoavKutner - Good to know.

 
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bacca
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Total Posts:  19
Joined:  2007-12-12
 

Moved to New Topic

 
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