Total Posts: 5
I actually responded on the osC forum along with i960. I appreciate him cluing me in to this new cart, as we were getting tired with the problems of other solutions.
I am very pleased with what I see so far in Magento, as well as the direction you are taking this system. Our company is looking for a more enterprise level package that is still open-source. This cart is the only thing coming close!
Can I make a few suggestions?
1. Speed is crucial - I have to voice a concern that some others have noticed—Magento seems very slow compared to other carts. Just check out the demo store on this site. It is just plain slow, especially when loading the first time. Now if there are some settings and tweaks you guys didn’t set up on the demo store to make it faster, I think you ought to do it because the demo is what everyone is looking at. I’ve tried Magento carts on several different machines and they ALL load slowly. The queries may need to be streamlined and caching may need to be improved. I hope this Speed issue is being addressed. This thing ought to be a bullet with so few visitors and products on it.
2. The Admin doesn’t have to do everything - One thing I started to realize as our company grew was that the website/admin didn’t have to do everything. In the end, the website serves the main purpose of communicating with customers, selling products, and capturing order data. Eventually any larger e-retail company will have to get an order management system to more efficiently handle the order processing and shipping once the orders are captured by the cart.
Inevitably, people will post on this forum asking that Magento should handle all sorts of order processing, shipping, etc. Basically, they’ll want this cart to do everything. That’s not the job of a cart admin. Leave that job to an order management system. Plus you don’t want 20 employees working in the admin with hundreds of customers browsing the front end at the same time.
3. True ‘Enterprise’ should have user accounts and have excellent data in/out flow - For true enterprise level functionality, I hope Magento will include user accounts for the marketing dept, content writers, product specialists, etc. IOW, in our biz we have one guy who watches and updates products, another that just writes content pages and constantly does SEO, etc. It would be great if my content writer could login to Magento and just have access to the content section of admin, write pages in HTML, and then leave them for approval. Then I can go in as admin and approve them and make them active. Also, my SEO and marketing guy can login and just have access to marketing functions. No current open-source cart truly does this, but it may be a very useful function to have in a growing business. There should be a log kept by the admin of each users usage and time.
Also, getting data in and out of the cart is crucial. It should be easy to mass-update products, pages, etc. It should be easy to connect to order management systems, etc.
Just some ideas I would hope to see. Again, things are looking great!!