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Send to different email address based on customer field
 
transitid
Jr. Member
 
Total Posts:  5
Joined:  2008-07-21
 

I have been trying, for weeks now, to come up with a solution for the following:

I have 20+ different “managers” that are in charge of different areas (geographically) of the company. I need to send a copy of the confirmation email to the manager that is in charge of the area from which the order was placed. (ie. John Smith from Knox County places an order, so an email goes to the Knox County manager, and not to the Kennebec County manager.)

Any ideas?  I have tried email filtering but there are issues if the street name happens to be the name of one of the towns… it matches the street name and send the email to the wrong town. I have toyed with using “Customer Groups” but didn’t get very far.

Thank you,
Adam

 
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transitid
Jr. Member
 
Total Posts:  5
Joined:  2008-07-21
 

Somebody… Anybody....?

 
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