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Problems in Installation
Jr. Member
Total Posts:  1
Joined:  2008-07-18


I have been following:, however i’m having a few problems, as what I’m seeing doesn’t match the guide. Server setup is:

Apache/2.2.6 (Unix)
PHP Version 5.2.5
MySQL 5.0.45


Error is:

Your Magento folder does not have sufficient write permissions, which this web based downloader requires.
If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the “Refresh” button to try again.

I do not have SSH access so I went through the whole directort structure changing all folders to 777, as detailed in step 5:

# Ensure that the file magento/var/.htaccess, the directories magento/app/etc, magento/var, and all the directories under magento/media are writable by the web server. To do so, navigate to the directory with your FTP client. Then locate the function “Change Permissions” or “Change Mode” in your FTP client and select it. Once you find the function, you must set the permissions so the web server can write to this file. There are two typical ways of representing file permissions in Linux:

1. As a number (eg, 755)
2. As a series of permissions categorized into user, group, and other

If your FTP client uses the first representation, set the permissions on each directory to be 777, or 0777. If your FTP client uses the second representation, set the permissions as shown in the image below.

I do not have the following files as mentioned above:


At step 6:

Use your web browser to surf to the Magento installation wizard. If you’ve uploaded the Magento files to, then the wizard will be located here:

I have no install directory, only a ‘downloader’ directory.

Any ideas where I’m going wrong?

Kind regards


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Magento Community
Total Posts:  626
Joined:  2007-08-29
Los Angeles, CA

Once you change the permissions on your /magento/ or /store/ directory and you browse that page you should be redirected to the installation wizard.  There will not be an install directory.

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