My current host is 1and1. I have uploaded the magento folder to my server but when I point to my domain the browser displays:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Nothing comes up, not even the installation page. So I looked through the forum and from some other topic I added the php5 modification to the .htaccess file in the main magento folder, and I created a php.ini file where I added the following:
LoadModule rewrite_module modules/mod_rewrite.so
allow_url_fopen = on
But nothing changed. At this point I am not sure what to do. Could anyone please help?
I have a shared account with them.
What I do not understand is the following: if oscommerce and zencart work fine on a shared hosting plan, why wouldn’t magento. I understand magento is powerful but they need to also take into account the fact that most people use shared hosting. Maybe they should partner with hosting companies to have them set up their shared hosting plans for magento a bit like many are set up for blogging technologies for instance.
The changes I made didn’t do anything and I am still at square 0.
Any help would be greatly appreciated.
I had this problem but just worked out what the problem was. I was missing the .htaccess file in the base directory - it was excluded when I moved the magento files into the web directory. You may want to try checking the .htaccess file is present within the magento dir.
I have a shared account with them.
What I do not understand is the following: if oscommerce and zencart work fine on a shared hosting plan, why wouldn’t magento.
the requirements http://www.magentocommerce.com/system-requirements are much more strict than you would find with oscommerce and zencart, I understand your frusteration with the process, I have 1and1 shared hosting that i use mainly, i havent even tried it there, but i assume i will run into the same problems, mainly we cannot make the required edits nessisary on our own as its a shared solution. the zend framework itself is too restrictive i think, (not sure on that) if it is the zen framework itll be much easier to eventually convince shared companies like 1and1 to make the adjustments nessisary as it could easily become a standard.
I have a shared hosting meeting every requirement listed on that page (by the way, URL rewrite capabilities aren’t required, as per that page; but I do have those too), and I do have a HTTP 500 error with Magento.
Trying to work around it, figure it what’s the problem. I’m a little confounded by the 50MB or so of the beta package though....
I may be the same issue encountered on Site5. If possible replacing the php_flag options in the .htaccess with a custom php.ini file might solve the problem. try commenting out the php_flag options and see if the error stops. If so then this link may help you.
I tried the site5 suggestion but not only it wasn’t very clear but also it did not do anything. Anyone else has any suggestion to get magento working on 1and1?
@iPhony —Like you, I too confirmed that all the PHP5 and other system requirements are met by 1and1. I followed the install guide with a high level of attention to the details, ran the chmod’s over ssh, etc, but that didn’t make anything work.
I just got off the phone with the helpful folks at 1and1 and I was informed that just the first line in the magento/.htaccess file “php_flag magic_quotes_gpc off” would require their managed hosting package. That’s quite a monthly cost increase for me from the shared hosting account I currently have, but at least they have 50% off for the first 3 months.
I am cautious about altering the magento system just so it can run on a shared hosting account. Maybe I’m being paranoid, but I’d like to let the magento team take advantage of the code that they’re laying down. It’s a forward-looking philosophy, I suppose.
Until the Magento team makes the system a decision to address shared hosting, if I want to stick with 1and1, managed hosting maybe the way to go, unfortunately. Can anyone set me straight if this is wrong?