Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.
For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email email@example.com.
Name: My Lunarpages login name
IP or Hostname: charmedbystarr.com
Port: This doesn’t show up on my form at all.
DB Username: lunarlogin_databaseuser
Password: password for my database user
Prefix: Nothing because there isn’t one, as far as I can tell.
It never goes through for me. I get this error:
SQLSTATE  Access denied for user ‘lunarlogin_databaseuser’@’acrux.lunarpages.com’ (using password: YES)