Magento

hi,

first, i apologise for my sad english

i had the same problem. I had configured my smtp server in my own store. I solved the problem by configuring my smtp server in default config too. admin panel/system/configuration/ and in the left bar default config then advanced/system)
Before, i do this, when i just had configured smtp in my own store and only contac us and new order mails was sent.
I hope this can help you.

UGH. I am having this problem and everything is set to US/English.

Stupid question, but what do I put as the Host for SMTP settings? Wouldn’t it be the same as the database host that I specify in my.... ugh, I can’t find it for Magento, but I know I specify localhost for my Wordpress database.... and localhost is the default Host under SMTP settings.  [No, this is not on my pc, it is on a Linux server, split shared hosting...] ... is that what it’s looking for or does it mean “domain”?

UPDATE:
Okay, I have my SMTP settings… this is a live store, so I guess I just wait and see if it resolves the issue… unless there is a way to prompt an admin email to go out?

I had this issue to, then realized (which it seems nobody mentioned) is to check that you have your email set to copy your orders in System/Configuration then under the section of Sales/Sales Emails where it says Send Order Email Copy To…

I thought it wasn’t working then realized that you have to have these emails set to copy to. So obvious but yet so blind.

Looks like this has been logged as a bug. Please post your comment (at the following link) if you are having this problem:
http://www.magentocommerce.com/bug-tracking/issue?issue=2291

Hello,

This URL may provide a temporary solution for you.

http://www.magentocommerce.com/boards/viewthread/11186

Hope this helps.

is there any solution of this ?

my problem is solved already, but I couldn’t find the option REMOVE for this message.....
sorry for that

My problem is a little different flavor.  I can get customer emails so emails are going out.  Contact form emails are not being sent out though. 

Any ideas why this might be the case? 

Default Country:  United States
Locale:  English (United States)
Timezone:  Pacific (America/Los_Angeles)

found my problem.  didn’t configure the form to send to my admin account. 

to set the email address, go to system -> configuration -> contacts -> sends emails to

It doesn’t work at all for me.

Try with a gmail email instead yours…

in my case gmail receive the notification… if I put my own email not!

I think that maybe there is a strange code in email sent that will be processed in different manner from any server!

Check this and let me know!

Hi chiaraweb,
Thanks for your reply. I tried with my gmail and it still does not work. Do I need to configure anything to get it working? I went configuration->contacts and fill the Send Emails To with my gmail. And after that when I go to contact us page and fill the form and send , i don’t get any messages. I also checked spam and still no luck.

brianpat - 13 August 2008 07:20 AM

Hi chiaraweb,
Thanks for your reply. I tried with my gmail and it still does not work. Do I need to configure anything to get it working? I went configuration->contacts and fill the Send Emails To with my gmail. And after that when I go to contact us page and fill the form and send , i don’t get any messages. I also checked spam and still no luck.

This can be a problem of server… I don’t know why, but I had same problem on ixwebhosting last month, now that I am on a private VPS that I have modified to rich magento requirements email works fine.

There is no other configuration over your description!

Hi chiaraweb,
Did your webhosting provider fix your problem? If yes, do you know what did they do?

Thanks
Brian

Hi,
My web hosting company got it fixed. It is now working fine. This is from their transcript:
We have disabled sending any emails with the field ‘FROM; containing email address on the domain that does not exist on the server. We have taken these measures due to mass SPAM sending through forums, guestbooks, contact forms scripts on our servers.

You need to change your script’s settings. In order for your scripts to work as intended, you need to set the ‘FROM’ field to an email address that you have created under your account.

Now after changing email id of gmail from the From field in all the places with mydomain email id, it is all working fine.

Thanks everybody.

Brian