Magento

The site (http://www.crashcandy.com) was working fine since launch on May 12th. Then today…

I tried to log on to the site today and here’s what I got:

Fatal error: Uncaught exception ‘Zend_Db_Adapter_Exception’ with message ‘pdo_mysql extension is not installed’ in /home/bkmacdad/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php:81 Stack trace: #0 /home/bkmacdad/public_html/lib/Zend/Db/Adapter/Abstract.php(390): Varien_Db_Adapter_Pdo_Mysql->_connect() #1 /home/bkmacdad/public_html/lib/Zend/Db/Adapter/Pdo/Abstract.php(206): Zend_Db_Adapter_Abstract->query(’SET NAMES utf8’, Array) #2 /home/bkmacdad/public_html/app/code/core/Mage/Core/Model/Resource/Type/Db/Pdo/Mysql.php(39): Zend_Db_Adapter_Pdo_Abstract->query(’SET NAMES utf8’) #3 /home/bkmacdad/public_html/app/code/core/Mage/Core/Model/Resource.php(77): Mage_Core_Model_Resource_Type_Db_Pdo_Mysql->getConnection(Object(Mage_Core_Model_Config_Element)) #4 /home/bkmacdad/public_html/app/code/core/Mage/Core/Model/Mysql4/Abstract.php(241): Mage_Core_Model_Resource->getConnection(’core_read’) #5 /home/bkmacdad/public_html/app/code/core/Mage/Core/Model/Mysql4/Abstract.php(256): Mage_Core_Model_Mysql4_Abstract->_getConnection(’read in /home/bkmacdad/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php on line 81

I don’t know enough about databases to understand this. ANYONE?!?

Thanks in advance.

I experienced something very similar before (totally freaked me out!), it was caused by web host upgraded the server and something was missing as a result.

In your case, it looks like ‘pdo_mysql extension is not installed’. Check it with your webhost to find out, don’t rely on their words if they said it’s installed (this was how it happened with my client’s webhost), instead, insist on asking them to look into it. Unlike human being that has habit of lying, the error message won’t lie

Thanks. That was the problem. They actually fixed it pretty quick too. We are back up and running!