Magento

Just need some help in understanding whats going on......

first off I am farily new to this so any answers please take it slowly.........

I pressed the search terms in the footer and ended up with the report below, 1:- what do search terms do and do I need them, 2:- what does the report mean and how do i fix it?

Thanks in advance

OK just seen what ther search terms do.....however still need to understand the error

SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Trace:
#0 /var/www/vhosts/hawksonpc.co.uk/httpdocs/lib/Zend/Db/Statement.php(283): Zend_Db_Statement_Pdo->_execute(Array)
#1 /var/www/vhosts/hawksonpc.co.uk/httpdocs/lib/Zend/Db/Adapter/Abstract.php(406): Zend_Db_Statement->execute(Array)
#2 /var/www/vhosts/hawksonpc.co.uk/httpdocs/lib/Zend/Db/Adapter/Pdo/Abstract.php(206): Zend_Db_Adapter_Abstract->query(Object(Varien_Db_Select), Array)
#3 /var/www/vhosts/hawksonpc.co.uk/httpdocs/lib/Zend/Db/Adapter/Abstract.php(636): Zend_Db_Adapter_Pdo_Abstract->query(Object(Varien_Db_Select), Array)
#4 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Model/Mysql4/Abstract.php(297): Zend_Db_Adapter_Abstract->fetchRow(Object(Varien_Db_Select))
#5 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Cms/Model/Mysql4/Block.php(80): Mage_Core_Model_Mysql4_Abstract->load(Object(Mage_Cms_Model_Block), ‘footer_links’, ‘identifier’)
#6 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Model/Abstract.php(201): Mage_Cms_Model_Mysql4_Block->load(Object(Mage_Cms_Model_Block), ‘footer_links’, NULL)
#7 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Cms/Block/Block.php(39): Mage_Core_Model_Abstract->load(’footer_links’)
#8 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(554): Mage_Cms_Block_Block->_toHtml()
#9 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(431): Mage_Core_Block_Abstract->toHtml()
#10 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(404): Mage_Core_Block_Abstract->_getChildHtml(’cms_footer_link...’, true)
#11 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Page/Block/Html/Footer.php(70): Mage_Core_Block_Abstract->getChildHtml(’’, true, true)
#12 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/design/frontend/default/default/template/page/html/footer.phtml(22): Mage_Page_Block_Html_Footer->getChildHtml()
#13 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(131): include(’/var/www/vhosts...’)
#14 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(163): Mage_Core_Block_Template->fetchView(’frontend/defaul...’)
#15 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(180): Mage_Core_Block_Template->renderView()
#16 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(554): Mage_Core_Block_Template->_toHtml()
#17 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(431): Mage_Core_Block_Abstract->toHtml()
#18 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(408): Mage_Core_Block_Abstract->_getChildHtml(’footer’, true)
#19 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/design/frontend/default/default/template/page/1column.phtml(60): Mage_Core_Block_Abstract->getChildHtml(’footer’)
#20 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(131): include(’/var/www/vhosts...’)
#21 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(163): Mage_Core_Block_Template->fetchView(’frontend/defaul...’)
#22 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(180): Mage_Core_Block_Template->renderView()
#23 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(554): Mage_Core_Block_Template->_toHtml()
#24 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Model/Layout.php(505): Mage_Core_Block_Abstract->toHtml()
#25 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(319): Mage_Core_Model_Layout->getOutput()
#26 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/CatalogSearch/controllers/TermController.php(36): Mage_Core_Controller_Varien_Action->renderLayout()
#27 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(342): Mage_CatalogSearch_TermController->popularAction()
#28 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(159): Mage_Core_Controller_Varien_Action->dispatch(’popular’)
#29 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(146): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#30 /var/www/vhosts/hawksonpc.co.uk/httpdocs/app/Mage.php(427): Mage_Core_Controller_Varien_Front->dispatch()
#31 /var/www/vhosts/hawksonpc.co.uk/httpdocs/index.php(40): Mage::run(’default’)
#32 {main}

Hi,

Have you checked with your webhost if your MySQL access is ok? Are your Magento databases intact?

My host have had a look at it and don’t seem to know, they have posted this as a bug report along with another issue.  I think they could be related.  I will put it to them Thanks.

Just an update - this is an issue that has been fixed by the Magento team, who were kind enough to send us a patch.  Guess it’ll be in the next release - if anyone else has this issue, PM me and I can send you the file (it’s only a few hundred bytes)