I setup a new FedEx account to test the real-time rate quotes in Magento. I was able to get rates just fine in Magento, but I did notice when I compared them to rates on FedEx’s website trying to mimic what information Magento would be supplying FedEx I got lower rates from the FedEx website then I was getting on Magento’s site using my FedEx account.
Since I just setup the account with FedEx for testing purposes, I am not sure what to expect. I think the account I setup has an initial discount of 15% off the base rates… but I’m not entirely sure, and wondering if this could be part of the difference I am seeing.
what kind of account did you have to sign up for? (I could sign up for several until I find the one that works, but (1) they have some clauses in their developer agreement that I object to, so if I can avoid it I will, and (2) trial and error could take a lot longer. Besides developer account, there’s a sign up to use their plugin, which one would expect gives you access to their web services api, and of course there’s the regular user account, plus very possibly more.
I had the opposite problem. The module generally works well for shipping 1 item. Unfortunately when someone adds more than one item to the cart it brings the price down for shipping per box. I think what it is doing is only requesting a quote for the total weight of the shipment, not per package. Does anyone know what I can do to fix this problem?
current implementation of the FedEx module (as well as all other at the moment) don’t support multi-package quotes you are talking about, so it’s always requests a quote for the total weight of the shipment independently on how many items are in the order. however in the admin area it’s possible to split shipments into different packages, but it will be probably resulting in higher shipping rates (because of multiple packages) than the one estimated on the front-end.
Thank you so much. I figured that out yesterday when I was messing around. I just lowered the maximum package weight to a happy medium between the packages that we ship. Thank you for your help.
Does this carry over to UPS? I just changed the max weight to 50 lbs, but am not at all sure what will happen when someone orders two 30lb boxes. I understand that two 30 lbs boxes are more expensive than one 60lb box. Any ideas with UPS?
current implementation of the FedEx module (as well as all other at the moment) don’t support multi-package quotes you are talking about, so it’s always requests a quote for the total weight of the shipment independently on how many items are in the order. however in the admin area it’s possible to split shipments into different packages, but it will be probably resulting in higher shipping rates (because of multiple packages) than the one estimated on the front-end.
@Serge: Is there any plan to support multi-package quotes in the future? It’s not a *huge* priority to me, but I’d be interested to use it if it were there.
however in the admin area it’s possible to split shipments into different packages, but it will be probably resulting in higher shipping rates (because of multiple packages) than the one estimated on the front-end.
I cannot figure out how to split shipments into different packages after an order has been placed. Can someone point me in the right direction or explain how this is done. Again, I want to split up packages after an order is placed to avoid oversize fees. I understand that the price will increase but I would handle that with a disclaimer.