To be able to add a subcategory to an existing category you need to be able to click the category. When you click it, it should turn light orangish red. When I click mine it doesn’t respond. When I double click it then it will expand, but still won’t be clicked so that I can create a subcategory.
So basically it won’t let me select any of the categories in the admin so I can’t add any categories, any subcategories, or edit any existing categories.
Sounds like a js problem, but first:
* What version Magento?
* Does it make a difference using a different browser?
* Installed on WAMP or a remote server?
* Any changes made recently?
* any similar symptoms elsewhere in admin?
Sounds like a js problem, but first:
* What version Magento?
* Does it make a difference using a different browser?
* Installed on WAMP or a remote server?
* Any changes made recently?
* any similar symptoms elsewhere in admin?
Regards
Version 1.4.2
Same issue in newest version of Firefox, newest version of Chrome, and IE9.
This is an active site that has been online for a couple years. Upgraded to 1.4.2 a month ago or so.
Only change would be an update to an ajax extension for adding products to the cart.
I checked the product pages and admin order pages and things seem to work. On the same category page I can create a new category in the root by just filling in the new category information that loads when you go to the manage categories page. So all the buttons in the admin work, all the javascript works, except for choosing categories in the little category tree. I can expand and collapse the category tree, but I can’t actually select a category for editing or creating subcategories within the selected category.
I should note though that the ajax extension was updated on a dev version of the site that is an exact copy. The categories work fine on the dev site after this ajax extension upgrade. So the ajax extension was the only change since the categories worked previously, but this upgrade didn’t affect the dev site so I don’t think it is relevant.
So… if you can create a root category, why not then just drag and drop it to the sub category that you want it in?
I realise it’s not a total fix, but it can get you going…
Perhaps in the meantime someone else with more js experience will have a better solution.
So… if you can create a root category, why not then just drag and drop it to the sub category that you want it in?
I realise it’s not a total fix, but it can get you going…
Perhaps in the meantime someone else with more js experience will have a better solution.
Regards
Because I can only create categories in the root. I can’t interact with them. I wouldn’t be able to drag it anywhere…
Found someone that was able to figure this out. He says he found an error that was trying to call a method on a javascript object that never was created. He commented out the two calls on the object and problem fixed.
It’s a JavaScript error that causes this. I was able to take care of it by commenting out (essentially removing) 2 lines in the edit.phtml file calling a toolbarToggle object.
Best Solution is download the same version of Magento and replace js/mage/adminhtml/product.js file into your Magento site from downloaded Magento copy.
