In the world of eCommerce retailing, Zappos is King. The company built a tremendous base of loyal customers and brand advocates with its extraordinary customer service and free shipping on both delivery and returns.
That’s why we are so excited that Alfred Lin will be a keynote speaker at Magento’s Imagine eCommerce Conference, February 7-9 in Los Angeles.
Alfred Lin has been involved with Zappos since 1999 when he and now CEO Tony Hsieh first invested in the company through their VC company Venture Frogs. Alfred joined Tony and the Zappos team in 2006 as COO and CFO and helped lead the company to being purchased by Amazon for more than $900 million in the summer of 2009. Alfred is now at Sequoia Captial.
In addition to Zappos, Alfred has a near-perfect record of taking his companies through successful exits, leading TechCrunch’s Michael Arrington to don him the Midas Touch Man with $2 Billion in acquisitions under his belt.
Alfred will share some of the secrets to Zappos’ success and share his points of view on defining trends in eCommerce that merchants must understand to succeed in 2011 and beyond.
To learn more about Magento’s Imagine eCommerce Conference (Feb. 7-9th), the amazing line-up of all-star speakers and to register, please visit www.magento.com/imagine.