Updated Magento Support Subscription Pricing
At Varien we strive to improve our services and programs and create value for our community, partners and customers. Based on community feedback, today we are announcing a new subscription support pricing structure that provides a transparent and effective model with higher value for online merchants and the Magento community. Running Magento in an ideal, optimized environment is encouraged and this model represents our commitment to value-driven world-class support.
You can view the new plans on at http://www.magentocommerce.com/support/overview
Highlights of the plans include:
- Ticket based issue resolution
- 24/7 support via phone at the Platinum level
- Access to the Magento team
- Discounts on consulting and professional services
- And more ...
Questions? Call us at 877.832.5289 (North America) 310.295.4144 (International) - we’d love to chat and answer any questions you may have.