Magento

Congratulations Magento team! Well deserved!

But I guess they have yet to upgrade Magento

Congratz!

Congrats.  Perhaps now the dev’s can stop what they are doing for second and help a few of the hundreds of people completely lost on the forums.  I am apparently one of the lucky ones as I am not really having any issues.

That said, however, the support on the forums is non existent.  I am doing what I can to help people but I am not really a high level programmer.  It is also my observation that folks who are high level programmers are too busy trying to make their own Magento installs work properly to help out.

If the staff could find the whereabouts to help out a bit, the community would take care of itself. In the meantime, it simply can’t.  It is very hard to help folks when core functions don’t work properly like the downloader.  Which incidentally is wreaking some serious havoc.

So, since this stuff is so new, we really need some input from the creators.  I am more than happy to help folks but Magento can’t expect to thrive if they don’t have any sort of presence within the community.  Additionally, the Magento(team) can’t expect people to sift through every line of code in order to solve what is likely a 5 minute issue for the folks who built it in the first place.

But I merely opine..., back to trying to sort out why the downloader imposes incorrect permissions and breaks 8 out of 10 sites upon upgrade.
Nigel

You Know its easy to beat on folks when they are trying to do somthing new and groundbreaking.

I have huge respect for the work completed so far and its been a great achievement and well deserving of its accolades.

However, i have to admit im starting to agree with the above sentiment (Jackstraw). The forums used to be very active with varien staff, now i rarely see a post from them.

I know this is deliberate to drive up subscriptions, but i dont feel its in the spirit of an opensource project.

Many many questions are being asked over and over again (searching the forums is becoming a joke as its all questions and few answers.

@Roy it would make life alot easier for everyone (including you guys) if you could organise a ‘forum week’ where you try to work through lots of unanswered questions etc and answer them (maybe have the moderators combine threads)

The resource is becoming poluted, and the community is going to quickly become disenfrachised as it can see the features but not the support.

I certainly hope I didn’t sound like I was trying to beat on anyone.  I am just trying to create a bit of discourse.
I could be a bit more helpful if my setups had issues.  I have been fortunate in that regard apparently.

“Forum week” is a pretty sound idea Warren! Let’s cross our fingers.  Heck, cell phones, laptops, grill.  Make it fun.

My point is,accolades or not, without a thriving, happy community, you have nothing.  The folks who voted for Magento are the same group of people who are left blowing in the wind on the forum.  This does not bode well for anyone. It’s really that simple.

Furthermore, when new folks pick up on Magento and hit the forums for an answer to something....well, you know where I am headed there, an angry mob with no staff and more unanswered questions than you could shake a stick at.

I hope that clears things up.  I like Magento and don’t have too many issues, if any for that matter. 
I am also very appreciative of the development teams efforts.  I have my own internal cart that does alot of what Magento does.  I am aware of what is involved to develop something of that scope.

Nigel

Heck, I’d just wish they’d knock out a ton of bugs… but I digress.

Regarding forums, the idea was to get partners involved in that… but we’re just as busy as Varien. I try to help out when I can, and have posted a number of wiki articles and forum threads, but mostly where design is concerned (creative partner).

In any case, I don’t see any light at the end of the tunnel for Varien as far as getting caught up with what they’re doing, so I wouldn’t hold my breath if I were someone who’s stuck on something.

However, I’m sure that if someone paid Varien in support fees, they might fix some things around here. Just a thought, although I can’t guarantee anything there either.

congrats magento, i love magento and its features. It deserves this award.