Joining the Magento Team as VP Global Services
I am joining Varien and the Magento team at an amazing stage; a great product is on the market that is receiving an overwhelming amount of positive feedback. Big players in the industry are showing genuine interest in the Magento platform and it appears that exciting days are ahead.
I'll spend a few moments of my first blog post providing a bit of background about myself and discussing where we are headed. I’ve been around the industry for more than a decade, held jobs as a developer, System Analyst, Sys Admin, Tech Support for deployment and integration, and during the last 5-6 years, I focused on building and managing services and support teams for start-up companies and organizations. I am joining Varien from Zend Technologies, the PHP Company, where I spent the last 3+ years building and managing Global Support and Services for the European market.
I am honored to take part in the Open Source industry for the past few years, and I am especially thrilled with the opportunity to be involved with Varien. As eCommerce will continue to make a greater impact on our every day life, Magento will be positioned to take a lead.
My responsibilities at Varien will be numerous. A few great initiatives include:
- Creating a new enhanced Technical Support offering that will have a flavor suitable to both community members and Enterprise companies
- A Magento Certified Developer Program
- Extending the Magento Certified Partner Program
- A robust professional services offering
- Extending Magento Trainings
- And more...
I am looking forward to the challenges, feedback and your cooperation - I am sure we are all going to enjoy the ride.
VP, Global Services