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Features: Admin Order Management Preview


There are a few new features in the next preview release of Magento (expected later this week), and we are especially excited about the Order Management functionality in the Magento Backend.

In short, this allows orders to be made from the backend, both for existing customers and for new customers. In future releases the Order Management functionality will be extended to a full-fledged Order Management tool with more advanced functionality, but let's take a look at how the Create Order feature works now.

Order Management Highlights

  1. Currency can be selected per order.
  2. The customers shopping cart is visible in the create order screen. The admin can move items from the shopping cart to the order (and vice versa).
  3. The customers wish list is visible in the create order screen as well. The admin can move items from the wish list to the order (and vice versa).
  4. The items in the customers compare box are visible. The admin can move items from the compare box to the order.
  5. Products can be searched/filtered and added to the order.
  6. Customer can be assigned to a different customer group (if needed).
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User Comments

|12 comments
  1. Brady

    1Brady from Orange County, CA|posted December 4 2007

    Simply Awesome!  I look forward to checking this out later in the week!

    Will this release have the ability to refund orders through the Admin system as well?

    Thanks!

  2. phrench

    2phrench |posted December 4 2007

    Btw: Will there be the possibility to give a special price for a product to a single customer? I’m not speaking about customer groups, I know it can be achived that way.
    I’d really like to be able to put a product with a custom price into a customers cart.

    My idea behind that is to automatically proceed auction orders (e.g. from ebay) within magento:
    - check if email exists in magento, if not: create customer
    - add product with auction price into cart
    - send email with link to cart to customer

  3. Garrone

    3Garrone from Lauria|posted December 4 2007

    @ phrench:
    Great idea!

  4. Ron Seigel

    4Ron Seigel from Ottawa, ON|posted December 4 2007

    Just when you start wondering what Magento is going to do next to stay light years ahead of all the others....WOW!

  5. Travis

    5Travis |posted December 4 2007

    Be-you-tee-full.

  6. Bub

    6Bub |posted December 4 2007

    Bravo ! Very good idea !
    We had expected but not dared to hope!
    Ideally, we would advise to customers with a tool for comparison with information only present on the Back (advantages, inconvéniants, product margins ...)
    Another idea: This system command prompt would be welcome also on the Front for customers already known.
    no?

  7. hcristovao

    7hcristovao |posted December 4 2007

    I’m in a similar boat to phrench.

    I sometimes need to give my customers that call in a special price or a custom package deal and it would be really nice to be able to process the whole order while I’m on the phone with the customer without creating a new product or putting them in a special group.

    Great work guys…

    I can’t wait for the debut!

  8. varienchris

    8varienchris |posted December 4 2007

    @Brady - This release will not include refund functionality, but this will be coming in future releases.

    @prench and hcristovao- The admin order form will allow you to overwrite the product price, and you can then run the order with this new one-time price for the product. At this time it is not possible to add the product with this price to the customer’s cart, once the item is added to the shopping cart it will reflect the current price for that product/customer group.

    @Bub - At this time the product comparison in the backend will only show the items the customer has already added to their compare list, but does not allow you to view the comparison. We will take that idea into consideration for future releases.

  9. jmayer

    9jmayer |posted December 4 2007

    Looking forward to this.

  10. Johan

    10Johan from Sweden|posted December 4 2007

    Awesome as usual. Keep up the good work!

  11. jusspitti

    11jusspitti |posted September 19 2008

    Does this feature handle multiple ship address?

  12. SebboKleine

    12SebboKleine |posted October 6 2008

    Is it possible to add configurable products to the backend-order? It looks like it shows only simple products.


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