Announcing the Magento Partner Program
We are pleased to announce the availability of the Magento Partner Program.
Magento Partners provide consulting, development, design, expertise, hosting, support or training on technologies or subject matters that are related to or include eCommerce. By joining the Magento Partner Network, our partners will be the first to offer professional Open Source eCommerce evolved. With a comprehensive, cost-effective eCommerce solution such as Magento, a partner will be able to meet the needs of customers, from small-to-midsize companies to enterprise organizations. Benefits vary by the level of partnership and include: access to Magento support, discounts, commissions, and sales and marketing resources, etc.
We look forward to creating relationships with partners with the same vision to extend the reach of Magento around the globe. If you are interested in learning more about partnership opportunities, please visit our partner portal.
If you have any questions, contact us via a web form or send us an email - partners (at) varien.com.
1lopsta.com |posted February 26 2008
i think what most small developers want to know:
if one is not a partner of magento, will they be able to use magento trademark on their website?
with other words: can i say on my website that i will “install magento” for you and offer magento based developement?
2RoyRubin from Los Angeles, CA|posted February 26 2008
@lopsta.com - Logo usage is restricted. However, you can make factual statements about your services in regards to Magento. I strongly suggest reading through our license FAQ at http://www.magentocommerce.com/license/ which provides examples of appropriate and inappropriate usage.
3lopsta.com |posted February 26 2008
thats good to hear.
as you will sell lots of different service, do you have any plan to start an affiliate program for non partners to participate in sales for magento?
something like commission junction and amazon does.
4RoyRubin from Los Angeles, CA|posted February 26 2008
Sure - that is something that we are defintely considering. We’ll have more info coming soon ...
5lopsta.com |posted February 26 2008
okay, lets say i’m a very small developer, maybe just started. i want to know where magentos success is going before signing up as an associate. (i know there are lots out there)
which statement is okay and which not?
“[company name] offers installation and service of the magento open source ecommerce solution”
“[company name] - the leading manufacturer of magento plugins”
“[company name] - cheap magento templates”
“[company name] - free templates for magento”
6Ross from Scarborough, North Yorkshire, UK|posted February 26 2008
It is good to see the details of the partnership program, definitely something to consider.
I’m also looking forward to finding out more about the training and certification.
7Scott from Northwest Ohio|posted February 26 2008
Will gold or platinum partners be authorized to use “magento” in their urls and/or domains?
8cto |posted February 26 2008
We may joint the partner program but before this
1. we must be assured, that we would be able to use magento for our customers, so that we will be the “owners” of the instalation, not the customer (we are selling long term projects, not one time instalation)
2. we must be assured about the licence, as this http://www.magentocommerce.com/license/ is not something we can put on our money ("Magento software will be distributed under...” sentence is somenthing you can change anytime)
3. we must be assured, that any contribution WE make for OUR customer will NOT have to be freely accesible to anyone, unless WE say it CAN be.
4. we must have some support for our programmers (free and optionaly paid if it would be something harder) for our development, there are many things that magento does not support today (e.g. work with Vendors) and some that will probably be never supported because they are nation-specific (special payments, imports, exports ...)
9RoyRubin from Los Angeles, CA|posted February 26 2008
@Scott - usage of the Magento trademark in domain names is restricted. Please refer to http://www.magentocommerce.com/license/ which provides examples of appropriate and inappropriate usage.
@cto - please forward your questions to partners (at) varien.com and our VP of Business Development will respond.
10RoyRubin from Los Angeles, CA|posted February 26 2008
@lopsta -
> “[company name] offers installation and service of the magento open
> source ecommerce solution”
Wonderful, but please capitalize Magento
> “[company name] - the leading manufacturer of magento plugins”
Better to say “the leading manufacturer of plugins for the Magento open source ecommerce solution”
> “[company name] - cheap magento templates”
Better to say “cheap templates for Magento software”
> “[company name] - free templates for magento”
In formal written materials, a trademark should be used as an adjective rather than a noun. So it is always better to say “free templates for Magento software.”
11Steve Yan |posted February 26 2008
I am very excited to see a partnership program for this great product. It demonstrates commitment to the partners and to the community as a whole. Thank you for having the vision and the follow through to do things the right way.
12arecuk from Ceska Kamenice, Czech. rep.|posted February 26 2008
I would like to ask you, how often should I pay the fee - every year?
my second question is about domain: If I am a partnet, can I use domain like “www.hosting4magento.TLD”?
13RoyRubin from Los Angeles, CA|posted February 26 2008
@arecuk - The partner fee is an annual payment. Usage of the Magento trademark is restricted in domain names. Please refer to http://www.magentocommerce.com/license/ which provides examples of appropriate and inappropriate usage.
14Steve Yan |posted February 26 2008
I have a concern regarding support in the Partner programs. Correct me if I am wrong, but it appears that direct phone support is only available to Platinum partners. If I am a Silver partner and I run across an urgent issue, what are my options for obtaining immediate assistance from Magento?
15RoyRubin from Los Angeles, CA|posted February 26 2008
@Steve Yan - Your only option would be email in this case. Phone support is reserved at this time to our platinum partners.
16Steve Yan |posted February 26 2008
Understood. Hopefully, in the near future Magento can entertain the idea of opening up the direct support channel to more partners, even if it meant charging extra for phone support. I would not mine. I rather gain a happy customer than lose one.